Product Owner User Experience Services
CurrentResponsible for the development and delivery of User Experience Services. Co-Lead of CX community and human factors network to increase user centricity across the company.
Feb 2021 - Present
AeroLeads people directory · profile
Daniel Boos Email & Phone Number
Servant Leader | User Experience Services SBB (Product Owner) | Dr. sc. ETH
at
SBB CFF FFS
1 work email found
@sbb.ch
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Servant Leader | User Experience Services SBB (Product Owner) | Dr. sc. ETH
Location
Zurich, Switzerland, Switzerland
Who is Daniel Boos? Overview
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Quick answer
Daniel Boos is listed as Servant Leader | User Experience Services SBB (Product Owner) | Dr. sc. ETH at SBB CFF FFS, based in Zurich, Switzerland, Switzerland. AeroLeads shows a work email signal at sbb.ch and a matched LinkedIn profile for Daniel Boos.
Daniel Boos previously worked as Product Owner User Experience Services at Sbb Cff Ffs and Head Of User Experience (SBB IT) at Sbb Cff Ffs. Daniel Boos holds Dr. Sc. Eth, Work And Organizational Psychologie from Eth Zürich.
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Email format at SBB CFF FFS
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{first}.{last}@sbb.ch
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Profile bio
About Daniel Boos
Daniel Boos leads the user experience team at the Swiss Railway Company SBB. His areas of main interest include future customer experiences, flexible and mobile work, designing digital and physical workplaces and the usage of communication and collaboration technologies. He has expertise in user research, foresight approaches and human centered design for innovation activities and strategic questions of ICT service providers. He volunteers for Dock18, Re:PublicDomain, Communia and Digitale Allmend. His topics are public domain, media culture and creative commons.
Listed skills include User Experience, User Centered Design, User Research, Qualitative Research, and 29 others.
Current workplace
Daniel Boos's current company
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9 roles · 29 years
Daniel Boos work experience
A career timeline built from the work history available for this profile.
Head Of User Experience (Sbb It)
Leads the User Experience team at SBB IT. The user experience team enables and designs customer and employee experiences for the future of mobility - simple, personal and connected. Responsible for the development and delivery of User Experience Services. Co-Lead of CX community to increase user centricity across the company.
Apr 2017 - Feb 2021
Dozent & Co-Lead Cas Modul Human Capital Innovation
Mitarbeit bei der Konzeption, Entwicklung und Durchführung des Moduls "Human Capital Innovation" des CAS "HCM Analytics & Innovation".
Sep 2024 - Nov 2024
Co-Lead Future Work Experience
Lead for product and service innovation. Explore, co-create and develop future work experiences. Develop a vision about the future of work for enterprises by using foresight approaches. Co-create work experiences with customers. Validate the future of work with prototypes. Derive insights and recommendations for future products and services. Responsible.
Oct 2015 - May 2017
Senior User & Trends Research Consultant
Leads user experience projects and qualitative studies on SME (small and medium sized businesses). Support to strategy and top management based on insight on current and future ICT needs of Swiss SMEs and corporate customers. Inputs on customer segmentation, user insights, trends and development of personas as a support for strategy, marketing, product.
Nov 2010 - Sep 2015
Senior User Researcher And Expert
Worked for a longitudinal research study on information, communication and entertainment technology usage in Swiss households. Investigated and analyzed user needs in small, medium and large enterprises. (Second job to researcher at the ETH Zurich)
Aug 2004 - Jul 2011
Scientific Researcher
Scientific staff member of Organization, Work and Technology group. http://www.oat.ethz.ch.Lead research project on management of organisational issue in ubiquitous computing, participated in EU research project, supervised students and wrote PHD thesis. Main topics: Socio-technical systems design, Internet of Things, Science and Technology Studies.
May 2006 - Oct 2010
Member Of The Board
Pong
Projects in the area of customer research, training concepts and documents,Website Programming and Development
Jan 2002 - Dec 2006
Teacher
Teached webdesign for adults. Developed course material.
1997 - 2006
~9 yrs
4 education records
Daniel Boos education
Dr. Sc. Eth, Work And Organizational Psychologie
Eth Zürich
Executive Certificate Of Advanced Studies (Cas): Product Champion
Université De Fribourg - Universität Freiburg
Ma Zh, Sociology
University Of Zurich
Ausbilder Mit Eidgenössischem Fachausweis (Sveb)
Migros Klubschule
FAQ
Frequently asked questions about Daniel Boos
Quick answers generated from the profile data available on this page.
What company does Daniel Boos work for?
Daniel Boos works for SBB CFF FFS.
What is Daniel Boos's role at SBB CFF FFS?
Daniel Boos is listed as Servant Leader | User Experience Services SBB (Product Owner) | Dr. sc. ETH at SBB CFF FFS.
What is Daniel Boos's email address?
AeroLeads has found 1 work email signal at @sbb.ch for Daniel Boos at SBB CFF FFS.
Where is Daniel Boos based?
Daniel Boos is based in Zurich, Switzerland, Switzerland while working with SBB CFF FFS.
What companies has Daniel Boos worked for?
Daniel Boos has worked for Sbb Cff Ffs, Zhaw School Of Management And Law, Swisscom, Eth Zürich, and Pong.
How can I contact Daniel Boos?
You can use AeroLeads to view verified contact signals for Daniel Boos at SBB CFF FFS, including work email, phone, and LinkedIn data when available.
What schools did Daniel Boos attend?
Daniel Boos holds Dr. Sc. Eth, Work And Organizational Psychologie from Eth Zürich.
What skills is Daniel Boos known for?
Daniel Boos is listed with skills including User Experience, User Centered Design, User Research, Qualitative Research, Research, Strategy, Mobile Devices, and Cloud Computing.
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