π Ryan Boyd Email and Phone Number
As a forward-thinking leader, I firmly believe that "innovation" and "process excellence" should be ingrained within an organization's culture and operational ethos. My expertise lies in fostering an environment that enables businesses to achieve their full potential through an authentic focus on collaboration, employee empowerment, and customer-centricity.Indications of an organization struggling to align its strategic goals and operational effectiveness may include:* Escalating costs in project management and technology investments, resulting from a diminished strategic focus and an inclination towards short-term gains rather than long-term value creation.* Persistent talent management and retention challenges, stemming from an absence of a people-centric management approach and limited opportunities for employee growth and development.* Pervasive dissatisfaction and dysfunction due to misaligned short-term initiatives that conflict with the organization's long-term vision, causing an unsustainable cycle of overspending on talent acquisition without fostering lasting commitment.Always happy to connect and dialogue with curious leaders committed to making a difference in their zone of excellence. Letβs talk!
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Vp Of ItSpoton Feb 2022 - PresentSan Francisco, California, Usβ Responsible for all things IT, including but not limited to:β Business Systems Integrations β IT Systems & Access Management β Global Helpdesk β Salesforce Development β IT Procurement & Vendor ManagementSUCCESSES:β Led the development and launch of the Order-to-Cash system rollout, integrating NetSuite and Salesforce via Boomi, while boosting efficiency and revenue generation. -
Senior Director Eng Operations & ItGroupon Jun 2019 - Feb 2022Chicago, Il, Usβ Manage a multi-million dollar budget, an org of 120+ people, and global teams in charge of:β Messaging, Reliability, Analytics & Automation and Corporate IT.SUCCESSES:β Migrated 5K employees (15 offices) to work-from-home stations within 72 hours to mitigate COVID exposure.β Outsourced imaging and delivery for employee equipment β improved delivery times 50%.β Reduced the budget by hundreds of thousands YOY. -
Director Of Technical OperationsHustle May 2018 - Jun 2019San Francisco, California, Usβ Reduced unit costs 30% and inventory 83%.β Improved inventory sourcing processes. β Recovered tens of thousands in vendor billing over payments. -
Director Of Messaging & ReliabilityGroupon Oct 2015 - May 2018Chicago, Il, Usβ Implemented cross-functional planning, testing and contract renegotiation and saved millions.β Coached 100% of direct reports and increased management positions.β Redesigned operations systems and implemented process management that catapulted team size. -
Senior Manager, Global DeliverabilityGroupon Mar 2014 - Oct 2015Chicago, Il, Usβ Implemented an improved anti-spam operations process that generated substantial revenue.β Targeted tier-one operations/training processes, expanded supported services exponentially.β Developed and implemented short/long-term strategies for global teams. -
Manager, Global DeliverabilityGroupon Jan 2013 - Mar 2014Chicago, Il, Usβ Provided global deliverability across Australia, Brazil, Germany, India and Ireland.β Implemented operations migration management and reduced annual costs by millions.β Improved the recruiting and interview process. -
Technical LeadGroupon Aug 2012 - Jan 2013Chicago, Il, Usβ Negotiated and reduced the annual budget. β Created a comprehensive plan of sustainable and scalable growth for Product Operations services. -
Manager, Email OperationsGroupon Mar 2012 - Aug 2012Chicago, Il, Usβ Optimized anti-spam strategies and increased efficiency.β Implemented email anti-abuse practices and increased message acceptance.β Applied new operations design for task tracking and reduced administrative tasks. -
Senior Crm CoordinatorGroupon Nov 2011 - Mar 2012Chicago, Il, Usβ Delivered targeted presentations and marketing strategies that eliminated messaging incidents.β Spearheaded a new technology standard that brought operations up-to-par with industry standards. -
Crm CoordinatorGroupon Jun 2011 - Nov 2011Chicago, Il, Us* Generated & summarized reporting performance dashboard for executives* Developed internal reporting on company-specific KPIβs for cross-functional leadership teams -
Email Marketing CoordinatorGroupon Jul 2010 - Jun 2011Chicago, Il, Us* Managed cross-functional company website & email ad placement calendar * Coordinated & released all email sends covering announcements, surveys, & merchant emails -
Co-Chair Brands SigM3Aawg Feb 2016 - Apr 2018Direct the implementation of brand specific guidelines & work items within the Brand SIG
π Ryan Boyd Education Details
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University Of Illinois SpringfieldBusiness Administration
Frequently Asked Questions about π Ryan Boyd
What company does π Ryan Boyd work for?
π Ryan Boyd works for Spoton
What is π Ryan Boyd's role at the current company?
π Ryan Boyd's current role is VP of IT | Business Systems Integrations, IT Systems Management.
What schools did π Ryan Boyd attend?
π Ryan Boyd attended University Of Illinois Springfield.
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