Ronyka Booz Email & Phone Number

Pembroke Pines, Florida, United States

Under the supervision of an RN, performs basic patient care and other related technical and clinical support activities.Detailed responsibilities:• Performs basic patient care activities as delegated and supervised by an RN, including but not limited to: monitoring vital signs, EKG testing, phlebotomy, taking blood glucose measurements, and recording intake and output.• Assists patients with tending to personal care and activities of daily living, including bathing, grooming, and eating• Monitors patient status and response; Reports abnormal findings or changes in physical, mental, and emotional conditions to nursing staff.• Assists with keeping patient rooms/areas stocked, clean and orderly.• Assist with transporting patients, as needed.• Additional duties as assigned.

Hollywood, Florida, United States

* Answering inbound telephone calls in an environment where transactions range from call transfers, to in-room work order requests, to providing information about activities that are happening in and around our properties* Providing guests with a clear picture of Seminole Gaming’s products and services; always leading the call without failing to listen to the voice of the guest* Handling accurate computer data entry for hotel guest messaging, Facilities/ Public Space/Housekeeping work orders and other computer tasks as assigned* Ensuring that guest requests for services are met and confirmed; within the guidelines established by management* Presenting, at all times, a positive view of the company and its properties when interacting with guests and fellow team members* Assist in peer to peer coaching and training when requested* Escalating difficult and complex situations to Team Leaders as they arise* Work with Quality Coaches and Team Leaders to evaluate individual performance and make efforts to improve performance where the need has been indicated* Provide Team Leaders with important observations culled from many guest interactions, offering suggestions to improve process, product or service offerings* Works diligently to support the culture and team philosophy throughout the property.* Comply with all departmental and company policies including Seminole Gaming business ethics guidelines.* Maintain confidentiality of all Seminole Gaming trade secrets and proprietary information including business processes, guest information, marketing plans and any other confidential information* Demonstrate actions and behaviors that reinforce the Company’s mission, “Unconquered Vision, Unparalleled Service, Unlimited Service,” and values of Fast, Fun, Friendly, Fresh and Focused in all we do* Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures

Pembroke Pines, Fl

• Greets and assists numerous customers• Answer the telephone promptly and attend to callers’ requests appropriately and professionally. • Keeps track of activity logs and incident reports for the Community Association Manager’s review. • Demonstrates excellent customer service, communication and time management skills. • Completes work orders and emails with numerous customers involving residents or other businesses• Performs responsibilities with outstanding customer service skills in line with Castle Royal Service.

Plantation, Fl

• Greets and assists numerous customers• Answer the telephone promptly and attend to callers’ requests appropriately and professionally. • Keeps track of activity logs and incident reports for the Community Association Manager’s review. • Demonstrates excellent customer service, communication and time management skills. • Completes work orders and emails with numerous customers involving residents or other businesses• Performs responsibilities with outstanding customer service skills in line with Castle Royal Service.

Aventura Fl

• Greeted customers and deliver satisfactory customer service.• Discussed type, quality and number of merchandise required for purchase • Recommended merchandise based on individual requirements • Advised customers on utilization and care of merchandise • Prepared sales contracts and accepted payment via cash or electronic based transactions • Assisted in display of merchandise • Maintained sales records for inventory control

North Miami, Fl

•Retrieve and file records away in alphabetical or numerical order. • Clean and maintain file space. • Manage all databases and records. • Create new entries as needed. • Log all files that removed. • Fax and photocopy files. • Deliver via interoffice methods. • Ensure files are accessible and that room is well lit. • Process and scan files to be entered into computer in digital database. • Work with electronic storage multimedia devices.• Store information on microfilm. • Use scanners to convert forms, receipts, and reports into electronic format.

Associate Of Science - As, Registered Nursing/Registered Nurse

Associate Of Arts - Aa, Registered Nursing/Registered Nurse

Activities and Societies: Extensive Community Service Volunteer Student Ambassador for Broward College President of ASPIRA President.

High School Diploma, Medical

Activities and Societies: Step Team, Band (Majorette), Volleyball, Student GovernmentAs a student at Stranahan High School I was not only.