Bora Ersu Email & Phone Number

Tokyo, Jp

Tokyo, Japan

- Create, develop and maintain relationships with hotel accommodations and transportation companies- Work with Product Development team to ensure an efficient delivery of completed contract agreements and inventory - Utilize hotel and transportation contracts- Work closely with HQ to meet product deadlines- Complete agreements with restaurants, attractions and other service providers including, if requested, to confirm services- Assist custom Group Department to negotiate hotel accommodations for sold groups, when requested- Work with Product Development to create new or improve upon existing tour itineraries- Review and confirm Technical Itineraries for all escorted tour formats- Advise Product Development on potential new features and itinerary components- Conduct site inspections as requested and report results to Product Development- Provide material support - Review passenger survey results- Arrange hotel inspections, as needed, in response to passenger survey scores- Support Customer Service to address any in-destination or post-tour issues- Address problems quickly and effectively as they arise

Tokyo, Japan

- Motivate team members- Work closely with each member, set and meet goals - Analyze sales numbers- Constantly keep in touch with oversea partners, clients- Establish sales objectives by forecasting- Maintains sales volume, product mix and selling price by keeping current with supply and demand - Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand - Identify and develop new business opportunities at B2B channel by promoting Nice products range to new and existing clients - Establish and maintain efficient relationship with new and existing clients - To establish/build long term efficient relationship with clients in targeted channel / market- To identify and develop new business opportunities in B2B channel - Ensure clients have positive experience by communicating effectively pre and post deal process - Manage customers' needs/expectation in line of company guidelines to ensure win/win relation - Manage clients' / projects' receivables in light of preset financial KPI

Greater New York City Area

o Monitoring daily sales opportunities of sales staff to overseas HIS/Skyhub offices.o Consistently checking pricing and product for competitiveness and quality. o Developing relationships with USA vendors to send business to the international Skyhub offices. Constantly monitor competitors to ensure that our products are competitively priced and of high quality.o Setting up Create a sales team and goals for the sale of product to the B to B agencies.o Traveling (international and domestic) to become familiar with targeted HIS/Skyhub markets. Traveling to train sales staff.o Supervissinge and training sales staff (East and West) for the presentation of product to B to BB-to-B agencies.o Overseeing all the activities of employees on a day-to-day basis by monitoring and reviewing their work activities and work flows, by setting performance goals and by correcting employee performances and giving them appropriate feedback.o Motivatinge staff members both individually and as a group. Understanding and supporting the diversities of the job duties, and establishing an effective way to work as a team.o Supporting staff members by addressing and resolving a wide variety of concerns and complaints which are related to job duties, performance standards, working environments, and relations with coworkers, supervisors and managers.

Bangkok Metropolitan Area, Thailand

o Evaluatinge for performance of each Sales Office & Inbound offices.o Developing and implementing new administrative systems to increase efficiency.o Completinge aAppraisals and one2one development meetings with all reports.o Ensureing that correct promotional rates are monitored, managed and maintained within the system and sales team.o Updatinge and displaying performance information of Sales Officeo Development and drivinge pro-active customer relationships and opportunities.o Management of all Sales Office processes including the Profit Share Report, SGA, Employment Performance Reports, Monthly Target Reportso Ensuringe cost-sales ratios within targeted budget limits.o Acting as an ‘Ambassador’ to the Company when meeting cCustomers or other partners to createing an excellent impression.o Overseeing the necessity requirement and recruitment of new staff, if needed, including training and orientation.

Greater Jakarta Area, Indonesia

o Co-ordination with All H.I.S. Inbound Branches in South East Asia region to create better operational service for different nationalitieso Assisting the in training of employees to enhance inbound operation skills and to grow with the company.o Organizing and chairing meetings with airlines, local travel agencies and all substitute partners.o Lead for Sales call and create a establishment of relationships with local travel agencies all around in South East Asia region.o Maintaining discipline in the office. Delegation ofer work to staff and management of their workload and output.

Bangkok Metropolitan Area, Thailand

o Create Establishing a good relationship with hotels to manage good products. o Setting the product quality standards.o Preparation and suggestion of the effective products for each market.o Monitoring the service quality of our products.

Istanbul, Turkey

o Market Re-search, Analyze them Market analysis.o Creation of attractive Products and Distribution to Market. o Assisting to achieve sales and profit target from assigned accounts per overall corporate direction / objectives.o Assisting in training of employees to enhance marketing skills and to grow with the company.

Bangkok Metropolitan Area, Thailand

o Ensuring costumer service satisfaction. o Responding to all necessary mails and maintaining good communication with travel agencies. o Meeting with groups and ensuring all arrangements.o Ensuring quality of products.o Monitoring vendors and their service quality. o Maintaining good communication with tour leaders and local guides.o Checking/controlling Local Guide Claim forms.