Customer Operations Relationship Manager
Current- Managerial Responsibilities/Activities
- Managing relationship with installation companies teams in the allocated counties with the assistance of CSO Coordinator, towards achieving the proposed target objectives
- Establish KPIs for 3rd party installers company and monitors their achievement according to the company strategy.
- Identify and correct together with CSO Manager causes that can lead to objectives miss fulfillment
- Analyze operations suppliers team members performance… Show more Managerial Responsibilities/Activities
- Analyze operations suppliers team members performance (quantitative and qualitative) in order to offer best customer experience