As a strategic and technical professional, I have gained over 15 years of experience managing IT operations, reducing costs, migrating from physical servers to virtual servers, developing team members, and understanding technology aspects. Throughout my career, I have directed daily operations of the IT operations department to ensure functionality, availability, and security of IT systems, data, backups, and communications while troubleshooting and remediating issues. In addition, I develop and manage annual IT budgets and procure IT equipment and professional services in compliance with company policies. Utilizing my analytical abilities, I foster and drive the culture of operational responsibility across IT application and infrastructure service lines. Contributing to implementing program planning, monitoring the delivery of services and support, and ensuring consistency and relevancy of services, I demonstrate program leadership and lead staff/team meetings for information sharing/team building initiatives. In addition, I act as a coordinator between multiple projects to ensure they benefit each other and align with the organization's overall business goals. While developing organizational-level goals and driving technical and organizational roadmap for the engineering team, I continuously improve operational processes, procedures, methods, and tools related to safety, security, and incident/event response. In addition, I lead, build, and scale secure services on different cloud providers while diagnosing and resolving systemic obstacles to deliver high-quality software and nurture an atmosphere of continuous improvement. My educational background includes Masters of Business Administration, Bachelor of Science, Business Management, and Creative Business Concepts and New Horizons, certification courses from recognized institutions.If we talk about my personality traits, I am an articulate communicator who can build skilled teams and cultivate strong relations with colleagues, management, vendors, and other stakeholders. I am a high-risk taker with rapid and straightforward decision-making skills and focus on the big picture to accomplish tasks and mitigate risks. Additionally, I have an innovative personality with a passion for implementing new ideas. Below listed are some of my skills that can prove beneficial for other companies: Risk Mitigation | Process Improvement | System Upgradation | Team Leadership | Budgeting & Scheduling Email: Msb5@hotmail.com