Borhanul Haque Bipu Email & Phone Number

Dhaka, Bangladesh

(Onsite, Sonali Bank PLC, HO, Motijheel, Dhaka).i) Monitoring SBL’s 350 branches data connectivity & ensure performance using various networking tools. (Nagios, Cacti, Centreon, cnMaestro, MRTG).ii) Provide technical support and troubleshooting to resolve issues via phone, email, whatsapp etc.iii) Troubleshooting hardware and software problems.iv) Managing and Maintaining branch end PCs, Routers, and Switches.v) Control the branch bandwidth and change ospf priority.vi) Monitoring bank ATM side & ensure performance.vii) Visit branch end if needed to resolve issues.viii) Liaise with other vendors, Stakeholders and IT personnel for problem resolution.ix) Calculating downtime & submitting monthly bill according to SLA.

Dhaka, Bangladesh

i) Network Troubleshooting.ii) Monitor Core Network of Company and Customer (Nagios, Cacti, cnMaestro MRTG).iii) Router Configuration (Cisco, Mikrotik & Others).iv) Configure Customer Network Devices.v) Provide Network Support (LAN, WAN, VLAN, VPN, PPTP VPN, and Modem).vi) Configure and Troubleshoot Routers, Switches, Wi-Fi etc.vii) Providing support client through mail, phone & remote support, physical support on demand.

Dhaka, Bangladesh

During the tenure of this attachment with BRACNet, gained the basic knowledge on the followings:i) ISP Technology Services.ii) BRACNet’s Network Coverage.iii) Different types of Network Operation devices.iv) Network Hierarchy (DC/DR/Core/Distribution/Access).v) Server & Storage Solution.vi) Optical Fiber Technology.vii) Data center services and solutions of BRACNet.viii) Cybersecurity solutions and servicesix) IoT applications.x) Cloud applications and services.

Dhaka ,Bangladesh

As a Brand Ambassador of Samsung E.D.G.E-2018.

B.Sc. (Engineering), Electronics And Communication Engineering (Ict Equivalent), 3.38 Out Of 4.00

Hsc, Science, 5.00 Out Of 5.00

Ssc, Science, 5.00 Out Of 5.00