Manager Travel And Senior Travel Coordinator
Hong Kong, Hk
Manager Travel and Senior Travel Coordinator· Negotiated multiple international airline deals in key markets, including USA to Hong Kong, Honolulu to Asia, and USA to Europe/Middle East/Asia resulting in increases of 20% in discounting fare without degrading service quality to travelers and company; pioneered airline alliance deals in partnership with LVMH beginning in 2004 before they were a travel industry norm. · Researched opportunity and enrolled organization in airline perquisite programs to capture unmanaged airline expenses; perquisites, including travel vouchers were used to support charitable organizations as raffle donation opportunities.· Proactively sought out and communicated regularly with senior management to keep pulse on company strategy to identify new markets; using knowledge, investigated possible travel providers, creating early relationships resulting in best/economical travel partners when the markets opened. · Negotiated hotel rate contracts and mitigated any possible future rate increases impact to the company with increased value added components to the contract such as free internet, free breakfast, and free or discounted parking and by maintaining mutual respect. · Monitored and maintained agreed to market share requirements on all contracts; using rapport with vendors by utilizing fare matching, advance purchase waivers, and waitlist clearance to exceed or meet contract expectations.· Supervised visa and passport services; managed creative cooperation with the Visa service provider to maintain a freeze on service fee increases for over 5 years.· “Best in Class” travel booking record in international and domestic travel achieving zero defects in bookings within a 5-year period.
