Boris Babic Email & Phone Number

Hartford, Connecticut, United States

● Partner with International Claim to play a supporting role for claim colleagues in Canada, Claim Europe and Brazil in relation to unbundled issues.● Provide Insights to Underwriting Colleagues regarding: 1) Our Customers and 2) the Third Parties.● Strengthen Enterprise relationships with TPA partners.● Lead the claim selection and vetting review and contracting of all TPAs, SAAs and Coverholders.

Hartford, Connecticut Area

● Report Creation & Analysis: Created reports and provided trending and data analysis to TIS Senior Management. ● Financial Self-Assessment: Reviewed and validated that TIS management reviewed the appropriate number of files to confirm compliance with Sarbanes-Oxley and the requirement of management to attest to the performance of the internal controls.● Fraud Monitoring: Summarized fraud tips received through the Ethics Point hotline including research to determine if any involved party was an insured of Travelers. Customers were assigned to the appropriate investigative unit for further investigation.● Staffing Analysis: Assembled key performance metrics of investigators for use by management to analyze and articulate the team’s needs including the appropriate number of staff. ● Suspended Billing Invoices: Worked with claim handlers and investigators in order to resolve suspended invoices. ● TIS SharePoint Management: Provide site access to investigators, maintained overall site and creation of new sites as necessary

Hartford, Connecticut, United States

● Lead Competitor Transportation Project: Performed legal research of 50 state litigation for truck coverage issue.● Financial Processing Support: Established uninsured loss files to pay $1.2 million in coverage advice bills from outside law firms. ● Researched new laws, regulations and emerging case law for transportation industry.● Supported management of litigation through spreadsheet creation and monitoring of case inventories for LMA Best Practice compliance.● Provided litigation support through issuance of legal holds. Collected Underwriting and Claim materials for coverage legal group. ● Wrote the Monthly Claim Legal Success Report.● Gather and create monthly PowerPoint presentation highlighted all major successes for Claim Legal departments

Hartford, Connecticut, United States

● Led the Competitor Litigation project for Claim Legal General Counsel. Researched and compiled a summary of pending countrywide litigation related to coverage disputes between insurance carriers and insured accounts. The project involved analyzing, summarizing and creating a summary of the litigation for Underwriting. ● Led the recovery effort of over $30,000 owed to Travelers from a former insured that was convicted of fraud. ● Data Analysis & Management: Worked on Claim Legal employee survey that included gathering of results for analysis. ● Assisted in the effort to revise Travelers Claim Legal Website