Boris Babic Email & Phone Number

Hartford, Connecticut, United States

• Partner with International Claim to play a supporting role for claim colleagues in Canada, Claim Europe and Brazil in relation to unbundled issues.
• Provide Insights to Underwriting Colleagues regarding: 1) Our Customers and 2) the Third Parties.
• Strengthen Enterprise relationships with TPA partners.
• Lead the claim selection and vetting review and contracting of all TPAs, SAAs and Coverholders.

Hartford, Connecticut Area

• Report Creation & Analysis: Created reports and provided trending and data analysis to TIS Senior Management.
• Financial Self-Assessment: Reviewed and validated that TIS management reviewed the appropriate number of files to confirm compliance with Sarbanes-Oxley and the requirement of management to attest to the performance of.
• Fraud Monitoring: Summarized fraud tips received through the Ethics Point hotline including research to determine if any involved party was an insured of Travelers. Customers were assigned to the appropriate.
• Staffing Analysis: Assembled key performance metrics of investigators for use by management to analyze and articulate the team’s needs including the appropriate number of staff.
• Suspended Billing Invoices: Worked with claim handlers and investigators in order to resolve suspended invoices.
• TIS SharePoint Management: Provide site access to investigators, maintained overall site and creation of new sites as necessary

Hartford, Connecticut, United States

• Lead Competitor Transportation Project: Performed legal research of 50 state litigation for truck coverage issue.
• Financial Processing Support: Established uninsured loss files to pay $1.2 million in coverage advice bills from outside law firms.
• Researched new laws, regulations and emerging case law for transportation industry.
• Supported management of litigation through spreadsheet creation and monitoring of case inventories for LMA Best Practice compliance.
• Provided litigation support through issuance of legal holds. Collected Underwriting and Claim materials for coverage legal group.
• Wrote the Monthly Claim Legal Success Report.

Hartford, Connecticut, United States

• Led the Competitor Litigation project for Claim Legal General Counsel. Researched and compiled a summary of pending countrywide litigation related to coverage disputes between insurance carriers and insured accounts..
• Led the recovery effort of over $30,000 owed to Travelers from a former insured that was convicted of fraud.
• Data Analysis & Management: Worked on Claim Legal employee survey that included gathering of results for analysis.
• Assisted in the effort to revise Travelers Claim Legal Website