Complete process from A-Z. Communicate with clients/agent. Provide pricing,bookings,updates, complete pre-alerts and billing. Prepare Ocean Bill of Ladings for export function. Coordinate all aspects of shipment process, including FCL & LCL bookings, trucking, data entry, billing of services, filing, etc. Prepare key transaction information such as HBL, dock receipts, file AES and other required documents. Manage and maintain customer profiles. Coordinate and communicate documentation release to carrier and the customer.

• Receive, review, and process export documentation for an assigned base of accounts. Process and follow Shipper’s Letter of Instructions accurately. Prepare and process Airway Bills, Insurance Certificates, Certificates of Origin, Shipper’s Export Declarations, and Customs Invoices. Process documents through the system. Meet all Company and government deadlines for processing these documents.• Prepare and/or send advance notification of shipments and documents to banks, shippers, consignees, destination offices, as required and within Company standards.• Arrange, book, and confirm cargo space on aircraft. Coordinate the ordering of cargo to the airport/gateway.• Calculate air freight rates and cargo insurance accurately.• Close files and distribute documents in accordance with pertinent requirements and in compliance with export standards.• Provide excellent and timely customer service by informing clients of the status of their shipments.

* Monitor deliveries, ensure customer satisfaction* Maintain accurate logs of all transportation and goods* Allocate inventory according to schedule and prepare daily shipments for delivery* Effectively communicate with clients to certify proper delivery of shipment* Ensure goods are stored safely and in order* Collect payment upon delivery.

* Assure customer satisfaction with prestige experience* Synchronize activities among kitchen, dinning room and banquet operations* Handle hiring process, recruiting, interviewing and training of new staff* Coordinate staff schedules to manage activities throughout events effectively*Manage pay roll of staff on a weekly basis*Assist in accounts receivable to ensure receipt of funds in a timely manner