Boris Jankić Email & Phone Number

Szeged, Csongrád, Hungary

💡 SQL Data Management: Proficient in crafting complex queries for effective data extraction, updates, and deletions.🛠 Problem Resolution: Collaborate with Tier 1 support to quickly diagnose and solve client issues using SQL, ensuring high-quality service delivery.🎓 SQL Analyst Mentorship Program: Spearheading a mentorship initiative for 5 Tier 1 help desk.

🔑 Client Management: Managed two key clients, earning appreciation for a dedicated approach. Provided top-notch technical support and introduced innovative ticket tracking methods.🤝 Relationship Building: Excelled in gathering feedback, strengthening client relationships, and leading regular meetings. Committed to boosting client satisfaction and process.

Novi Sad, Vojvodina, Serbia

💼 G&A Expense Control: Took a pivotal role in managing General and Administrative expenses through expert use of Excel formulas and financial data analysis.🖥 Workflow Optimization: Developed a custom VBA script to streamline daily workflows, saving the team valuable time.📚 VBA Training Initiative: Created and delivered comprehensive VBA training courses.

Serbia

🔧 JavaScript Code Modernization: Member of the migration team, updating old JavaScript code for compatibility with a new platform, ensuring enhanced performance and reliability.🗂 JSON & Data Handling: Utilized JSON for efficient data management and transfer processes, though specific applications are not distinctly remembered.💾 Version Control with GIT.

Bachelor'S Degree, Information Technology

Microsoft Development 4, Computer Science