Boris Katan Email & Phone Number

Seekonk, Ma

* Strategic planning and implementation of network and PC security, Windows servers, NAS, and network infrastructure for MTTI’s three campuses* Provide quick and courteous customer assistance for IT support needs throughout the enterprise* Teach all elements of Computer Service Technician / Network Installer Program, also taught computer skills in Medical Office and Business programs, including: > Deployment and support of Windows versions through Windows 10 and Server 2012R2> Wired and wireless networking, PC system building, software and hardware installation > iMac, iPad and Android support, virtualization, Linux, system imaging, VoIP, Microsoft Office> School Webmaster, www.mtti.edu (2000-2011) Tripled rate of Internet leads via web design and SEO> Promote MTTI in group and individual presentations, interviews, trade shows and open houses> Developed over 400 pages of customized curriculum and lesson plans

New Bedford, Ma

> Launched and grew the use of PC networks at Acushnet to over 300 systems> Saved over one million dollars per year managing quality in a 200 employee plant by creating closed loop systems and a culture of quality resulting in an 85% reduction in production rejects> Master planned corporate Y2K PC replacement requirements> Project Director for deployment of two client/server software systems throughout the enterprise> Established corporate Computer Training Center> Company Webmaster> Primary Customer contact for audits, tours and problem resolution> Managed corporate Internal Quality Audit and Continuous Improvement programs> Developed company motto: "Customer Satisfaction Through Continuous Improvement"> Longest sitting member of the Steering Committee responsible for making Acushnet the first company in the world certified to the ISO 9001, QS-9000 and ISO 14000 international standards of excellence