Development of online gaming products from the initial stage to go-to-market and revenue generation:- mass-market and VIP online betting platforms including sports and casino dealing- risks and anti fraud management service- client engagement, segmentation and retention- internal CRM, CMS, SEO management services - product metrics alerts

Took part in product development to automate sales, resource inventory, activations and billing processes for telecom operator in Belgium.Key achievements: - clarified business processes of sales, activation and billing with stakeholders (up to 20 stakeholders);- synchronized communication about product features among cross-functional internal and external teams of total ~50 people;- planned development sprints;- managed a team of analysts of up to 5 people;- established product development processes between stakeholders and internal team;- supported implementation and QA processes;- delivered a product which allows network activation, charging and billing of mobile SIM cards and Internet services.- defined product requirements for TV services sales and activation

Business processes automation for telecom operator in Latin America which provides all kinds of fixed and mobile communication services.Key achievements: - conducted meetings with stakeholders from sales, activation and billing departments from 5 countries in parallel;- performed cross-functional communication with external and internal project members (up to 100 people). Kept product requirements in sync between all project members;- managed a team of business analysts of up to 5 people;- prepared functional specifications, use cases, schemes to describe the product

Development of product for mobile SIM card sale, activation and billing for telecom operator in Andorra.Key achievements: - conducted communication among cross-functional teams of total ~10 people (sales, activation, billing);- prepared product specifications based on stakeholders' requirements;- supported implementation and QA process;- delivered a product which allows network activation, charging and billing of mobile SIM cards.

Business processes automation for landline telecom operator in Canada.Key achievements: - gathered requirements from stakeholders;- delivered product specifications, user stories, flow diagrams which described order entry and network activation of TV, Internet and Phone services;- controlled implementation process with DEV and QA teams;- conducted demo sessions with the stakeholders, delivered the solution

Participated in successful launch of Oracle ERP system at Yandex LLC. I was responsible for financial and procurement modules integration as a system analyst. During the project I got experience in agile product development and learned international accounting from scratch including GAAP methodology. Key achievements:- gathered business requirements from company's stakeholders- prepared requirements (flows, diagrams, user stories, etc)- configured financial transactions in Oracle system according to business needs- communicated with DEV team to implement customized requirements- performed user acceptance testing (UAT) with stakeholders- migrated data from old ERP to the target- conducted user coaching and support after the launch- participated in launch and further support of ERP system in headquarter operational unit- successfully launched rollout projects in Ukraine, USA, Turkey and Netherlands units

Integration of e-learning system as university internship.During internship I gathered requirements for e-learning system from stakeholders, managed configuration and customization of the system with DEV team and performed user acceptance testing of the final e-learning product. I participated in product launch during which I was responsible to generate several initial online courses and comprehension tests which were presented to the target users.