Senior Customer Operations Account Manager
CurrentLOGISTICSCultivate client relationships by maintaining high level of customer service, following up on current affairs, and future goals which could include potential new businessSpearhead cross-functionally client operational moves from one 3-PL distribution facility to anotherLook for continuous improvement and cost savings to help customers and DCL achieve efficiencyOrganize and lead quarterly business reviews with key accountsWork with cross-functional teams to ensure on… Show more LOGISTICSCultivate client relationships by maintaining high level of customer service, following up on current affairs, and future goals which could include potential new businessSpearhead cross-functionally client operational moves from one 3-PL distribution facility to anotherLook for continuous improvement and cost savings to help customers and DCL achieve efficiencyOrganize and lead quarterly business reviews with key accountsWork with cross-functional teams to ensure on time solution delivery for our accounts Work with client on forecast of inventory distribution so that proper levels of inventory are stored and there is no stockouts during peak seasonCoordinate quarter-ends and year-ends to ensure record shipping times for our clients Show less