Borislav Vasilev Email and Phone Number
Borislav Vasilev work email
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Borislav Vasilev personal email
As a global payroll professional, I am experienced in managing and optimizing payroll operations, delivering outstanding customer success within global payroll environment. With expertise in international payroll processes and a passion for driving efficiency both internally and externally, Motivated and results orientated professional devoted to team work accomplishments.Experienced also in Global Mobility tax services and preparation/filing of Irish income tax returns. Qualified as a Chartered Tax Adviser administered by the Irish Tax Institute with detailed knowledge of Irish personal taxes and payroll administration.
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Director Strategic Executive Relationship ManagementUkg Jan 2024 - PresentVarna, Bulgaria -
Customer Engagement DirectorImmedis Jan 2021 - Mar 2024Varna, Bulgaria- Develop and execute customer engagement strategies to enhance customer satisfaction, retention, and loyalty.- Analyze customer feedback and usage data to identify trends and opportunities for product improvement and customer success. Act as a change agent within the organization, leading and supporting initiatives that would improve customer engagement.- Actively leading and engaged in projects, collaborating with Transformation , Payroll Operations, and Product teams to create customer-focused solutions that would meet high customer requirements- Manage a team of customer engagement partners to ensure they enhance their customer portfolio experience and increase rate of customer retention- Manage escalations and customer complaints, ensuring timely resolution and customer satisfaction- Develop and maintain relationships with key customer stakeholders, including C-level executives, HR professionals, and payroll administrators. -
Customer Engagement, European LeadImmedis Jan 2020 - Dec 2020Varna, Bulgaria- Manage and train European Customer Engagement team members, to ensure the highest standards in customer delivery, operational effectiveness and adherence to payroll process.- Conduct periodic reviews and meetings with the Payroll Customers in accordance with agreed Governance Structure- Responsible for the day‐to-day management and operations of the European Customer Engagement Team within Immedis, across multiple jurisdictions.- Lead the European Customer Engagement team in managing the customer payroll requirements- Take responsibility for providing the team with the skills and resources to be successful i.e. ownership for the overall success of the team- Lead the management of relationships with customers and ensure a successful relationship with reference-able customers throughout.- Measure the effectiveness and efficiency of delivery processes and proactively working on improving payroll processes
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Senior Manager, Global Tax And PayrollImmedis Jan 2019 - Dec 2019Varna, Bulgaria- Manages a portfolio of clients acting as a point of escalation within Service Delivery- Actively involved in new clients discussions and on-boarding. Oversee profitability and explore room for improvements from commercial point of view- Responsible for service enhancement through the development and improvement of processes, controls, management of deadlines and payroll calendars, accuracy through processes- Acts as a connector between the different departments of the business with the aim to optimize clients experience- Develop Service Delivery staff and programs for staff to ensure staff progression is secured along with improving the clients experience. Actively involved in recruitment and on-boarding plan for the new employees
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Manager, Global Tax And PayrollImmedis Jan 2018 - Dec 2018Varna, Bulgaria- Manage a portfolio of global payroll clients and oversee the work of the service delivery team on these engagements- Manage allocations of tax and/or payroll work with review responsibility for complex cases- Provision of advisory services to existing clients.- Actively involved in on boarding of new clients- Organize and facilitate training programmes for junior staff members- Assist junior staff members with the management of their workload- Track services provided to clients and identify further scope of services to offer. Ensure billing is accurate and in line with terms of agreement and services performed
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Assistant Manager, Global Tax And PayrollImmedis Nov 2016 - Dec 2017Varna, Bulgaria- Preparation and review of Irish payroll- Preparation and review of Irish tax returns- Assistance with the preparation of international tax returns and payrolls- Research as required in respect of current and prospective clients- Efficiently assist in on boarding of new clients- Prepare and deliver training to staff- Manage and monitor staff performance under my direct management- Ensure on time payments and filings of payrolls under my control- Assistance in the provision of advisory services to Global Mobility clients
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Global Mobility Tax Advisor TraineeTaxback.Com Dec 2015 - Oct 2016Varna,Bulgaria- Management of client allocation and various tax and payroll deadlines internationally- Co ordination of weekly/monthly international payroll for portfolio of clients (to include review of work performed by internal and external preparers)- Assistance in the provision of advisory services to Global Mobility clients -
Global Mobility Project ManagerTaxback.Com Jul 2014 - Nov 2015Varna, Bulgaria- Working closely with the Property Tax International PTI filing team- Managing and monitoring filing procedures and risk management for PTI section- Communicating with external partners - Reporting for the PTI section
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Tax SpecialistTaxback.Com Sep 2010 - 2014Varna, BulgariaTax compliance services; payroll services; preparing and filing tax returns; training and mentoring junior tax technicians
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Documents SpecialistTaxback.Com Aug 2008 - Aug 2010Varna, Bulgaria
Borislav Vasilev Skills
Borislav Vasilev Education Details
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Taxation -
University Of Economics VarnaBachelor Of Accounting And Audit -
Foreign Language School "Nikola Y Vaptsarov", Shumen, BulgariaEnglish, French, Mathematics
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Irish Taxation InstituteIncome Tax, Corporation Tax, Capital Gain Tax, Vat And Indirect Taxes
Frequently Asked Questions about Borislav Vasilev
What company does Borislav Vasilev work for?
Borislav Vasilev works for Ukg
What is Borislav Vasilev's role at the current company?
Borislav Vasilev's current role is Customer Experience Leader / Driving Global Payroll Excellence.
What is Borislav Vasilev's email address?
Borislav Vasilev's email address is vasilev_b@ubb.bg
What schools did Borislav Vasilev attend?
Borislav Vasilev attended Irish Tax Institute, University Of Economics Varna, Foreign Language School "nikola Y Vaptsarov", Shumen, Bulgaria, Irish Taxation Institute.
What skills is Borislav Vasilev known for?
Borislav Vasilev has skills like Income Tax, Payroll Services, Capital Gains Tax, Vat, Accounting, Tax Returns, Tax Accounting, Corporate Tax, Tax, Tax Advisory, International Tax, Ifrs.
Who are Borislav Vasilev's colleagues?
Borislav Vasilev's colleagues are Janet Mcguirt, Stephanie Pyle, Ganesh Chander, Chirag Bishnoi, Madalyn Renaker, Jaspreet Singh, Danish Aman.
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Borislav Vasilev
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Borislav Vasilev
Senior Software Engineer At Quickbase // Graduate Game Designer - Glasgow Caledonian UniversitySofia -
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1dskbank.bg
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