Microsoft and VMware Certified Professional with expertise in system administration and desktop support always open for new career opportunities.• More than 17 years of successful experience in diagnosing and resolving technical/customer inquiries.• Possess solid computer hardware and software skills.• Excellent working knowledge of Windows-based enterprise environment, networking and MS Office applications.• Ability to train, motivate, and supervise employees.• Able to clearly understand problems and find positive solutions through use of troubleshooting, problem solving, teaming and communications skills.• Fluent in English, Russian, and Ukrainian languages.MICROSOFT CERTIFIED TECHNOLOGY SPECIALIST :Microsoft Windows Vista: ConfigurationMicrosoft Server 2008 Active Directory,Configuring AREAS OF EXPERTISE :• Hardware: Maintained and supported Windows-based servers, desktops and workstations, laptops (IBM, Dell, HP, Acer, custom-built). Maintained and supported laser printers (HP, IBM, and Lexmark).• Mobile Devices: Android, Apple iOS, Blackberry.• Server Administration: Active Directory, Group Policy, Backup, MS Exchange. • Operating Systems: MS Windows 9x/2k/XP/Vista/Windows 7/Windows Server 2000/2003/2008.• Applications: MS Office 2003/2007/2010, Norton Antivirus, Adobe Professional, McAfee Endpoint Encryption, BMC Remedy tools.
Listed skills include Windows Server, Technical Support, Troubleshooting, Active Directory, and 27 others.