Business Development Manager
Usa Global Investment Corp
Belgrade, Serbia
As an e-Commerce Development Manager at USA Global Investment Corp., I played a pivotal role in spearheading the expansion of e-commerce operations across Southeast Europe, with a focus on emerging markets in Serbia, Montenegro, North Macedonia, and Bosnia and Herzegovina.Key Responsibilities:Market Expansion: Led strategic initiatives to develop and implement tailored e-commerce strategies, driving market penetration and business growth in Southeast Europe.Team Leadership: Directed a diverse team of 15 internal employees and coordinated efforts with 10 external partners, ensuring alignment with corporate objectives and project timelines.Talent Acquisition: Managed recruitment processes, selecting top-tier talent across IT, marketing, logistics, procurement, and sales functions, fostering a high-performance culture within the organization.Supplier Relations: Established and maintained communication channels with manufacturers in China, negotiating favorable terms and ensuring robust supply chains to meet market demand efficiently.Operational Oversight: Managed end-to-end e-commerce operations, including product procurement, inventory management, marketing campaigns, and customer service, ensuring seamless customer experiences and optimal business performance.Data-driven Decision Making: Implemented data-driven decision-making processes, leveraging analytics and market insights to identify growth opportunities and optimize operational efficiencies.Cross-functional Collaboration: Fostered cross-functional collaboration between departments, facilitating knowledge sharing and synergy to drive innovation and continuous improvement initiatives.