- Have developed multiple features for feature-rich chatbots to interact with users for Various JIO products, including JIO Fiber, Air Fiber, JIO SIM, and JIO Get IT, enhancing user interaction and experience.- Built first Conversational IVR platform for JIO Haptik, for JIO Products.

- Design and Implemented the slot-based promise and shipment creation for Jiomart Express, successfully handling a high concurrency rate of 180K RPM without system degradation.- Developed a range of logistics features for JioMart, including the Go Green Initiative, and Delivery Partner selection for various verticals according to business logic, all while optimizing system performance and mitigating technical debt.

- Designed and Implemented end-to-end ETL data pipeline architecture to fetch and store remote data, facilitate machine learning algorithms, and present outcomes via APIs on advanced visualization interfaces. Achieved seamless integration with BCG Consultancy's ML logic, optimizing data-driven decision-making for officers in the refinery industry.

- Managed a team of 4-6 developers, overseeing system health and code quality by rigorously reviewing all backend PRs, ensuring timely and efficient project delivery.- Identified and resolved system bugs, generating monthly cost savings of over lakhs rupees and significantly elevating customer satisfaction.- Accelerated complete loan processes by 5x through strategic third-party integrations.- Spearheaded a collaborative effort to integrate a new loan system with BharatPe, achieving a 10x increase in loan disbursements.