Borys Sorokin Email & Phone Number

Vinnytsya, Ukraine

- Developed and created programs and monitored effectiveness againstindividual participant needs.- Recruited, interviewed, and hired staff members offering exceptional talentand brought great skills to team.- Increased customer satisfaction by resolving various issues.- Resolved different problems, improved operations, and providedexceptional client support.- Worked with complicated customers to understand needs and providequality service.- Resolved conflicts and negotiated mutually beneficial agreements betweenparties.- Monitored social media and online sources for industry trends.- Managed quality assurance program, including on-site evaluations, internalaudits, and customer surveys.- Held a communication with the customers via Telegram and Facebook.

Moscow, Moscow City, Russia

- Assisted a community manager with researching grants and grant writingtasks.- Oversaw staff development through in-depth training, workshops,seminars, and other learning opportunities.- Referred clients to appropriate team members to meet customers'needs.- Developed and created programs and monitored effectiveness againstindividual participant needs.- Coordinated schedules and assignments for staff, maximizing teamefficiency, and effectiveness.- Optimized operational systems to maintain effective budgets andaccurate documentation for permanent records.- Recruited, interviewed, and hired staff members offering exceptionaltalent and brought great skills to the team.- Spoke with community organizations to boost outreach and highlightprogram successes.- Increased customer satisfaction by resolving their issues.- Resolved various problems, improved operations, and providedexceptional client support.- Worked with different customers to understand needs and providequality service.- Monitored social media and online sources for industry trends.- Provided social media community support via Telegram and Facebook.

Винница, Винницкая Область, Украина

- Developed and created programs and monitored effectiveness againstindividual participant needs.- Recruited, interviewed, and hired staff members offering exceptional talentand brought great skills to team.- Increased customer satisfaction by resolving various issues.- Resolved different problems, improved operations, and providedexceptional client support.- Worked with complicated customers to understand needs and providequality service.- Resolved conflicts and negotiated mutually beneficial agreements betweenparties.- Monitored social media and online sources for industry trends.- Managed quality assurance program, including on-site evaluations, internalaudits, and customer surveys.- Held a communication with the customers via Telegram and Facebook.

Украина

- Designed custom pieces to match the taste and personality of clients.- Applied space planning principles to calculate space for furniture.- Consulted with customers to identify furniture needs.- Prepared sketches and freehand designs for various types of furniture.- Managed and executed the entire purchasing process.- Evaluated orders and proposals to determine the feasibility of producingitems.- Managed multiple projects effectively in a demanding environment withtight deadlines.- Suggested enhancements to product design that would improve userexperience.- Traveled to manufacturing facilities to evaluate product creation and pointout potential issues.