Borys Sorokin is a Customer Support Professional at Exon Center. He possess expertise in менеджмент, microsoft office, обслуживание клиентов, социальные медиа, аналих данных and 1 more skills.
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Community ManagerExon Center Jun 2022 - PresentVinnytsya, Ukraine- Developed and created programs and monitored effectiveness againstindividual participant needs.- Recruited, interviewed, and hired staff members offering exceptional talentand brought great skills to team.- Increased customer satisfaction by resolving various issues.- Resolved different problems, improved operations, and providedexceptional client support.- Worked with complicated customers to understand needs and providequality service.- Resolved conflicts and negotiated mutually beneficial agreements betweenparties.- Monitored social media and online sources for industry trends.- Managed quality assurance program, including on-site evaluations, internalaudits, and customer surveys.- Held a communication with the customers via Telegram and Facebook. -
Customer Support ProfessionalKickico Sep 2017 - Jun 2022Moscow, Moscow City, Russia- Assisted a community manager with researching grants and grant writingtasks.- Oversaw staff development through in-depth training, workshops,seminars, and other learning opportunities.- Referred clients to appropriate team members to meet customers'needs.- Developed and created programs and monitored effectiveness againstindividual participant needs.- Coordinated schedules and assignments for staff, maximizing teamefficiency, and effectiveness.- Optimized operational systems to maintain effective budgets andaccurate documentation for permanent records.- Recruited, interviewed, and hired staff members offering exceptionaltalent and brought great skills to the team.- Spoke with community organizations to boost outreach and highlightprogram successes.- Increased customer satisfaction by resolving their issues.- Resolved various problems, improved operations, and providedexceptional client support.- Worked with different customers to understand needs and providequality service.- Monitored social media and online sources for industry trends.- Provided social media community support via Telegram and Facebook. -
Senior Community ManagerBittrade Jun 2017 - Jan 2020Винница, Винницкая Область, Украина- Developed and created programs and monitored effectiveness againstindividual participant needs.- Recruited, interviewed, and hired staff members offering exceptional talentand brought great skills to team.- Increased customer satisfaction by resolving various issues.- Resolved different problems, improved operations, and providedexceptional client support.- Worked with complicated customers to understand needs and providequality service.- Resolved conflicts and negotiated mutually beneficial agreements betweenparties.- Monitored social media and online sources for industry trends.- Managed quality assurance program, including on-site evaluations, internalaudits, and customer surveys.- Held a communication with the customers via Telegram and Facebook.
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Дизайнер По ИнтерьерамМебельный Центр Арс Sep 2014 - Aug 2017Украина- Designed custom pieces to match the taste and personality of clients.- Applied space planning principles to calculate space for furniture.- Consulted with customers to identify furniture needs.- Prepared sketches and freehand designs for various types of furniture.- Managed and executed the entire purchasing process.- Evaluated orders and proposals to determine the feasibility of producingitems.- Managed multiple projects effectively in a demanding environment withtight deadlines.- Suggested enhancements to product design that would improve userexperience.- Traveled to manufacturing facilities to evaluate product creation and pointout potential issues.
Borys Sorokin Skills
Borys Sorokin Education Details
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Тісіт (Тернопільський Інститут Соціальних Та Інформаційних Технологій)Социальная Работа
Frequently Asked Questions about Borys Sorokin
What company does Borys Sorokin work for?
Borys Sorokin works for Exon Center
What is Borys Sorokin's role at the current company?
Borys Sorokin's current role is Customer Support Professional.
What schools did Borys Sorokin attend?
Borys Sorokin attended Тісіт (Тернопільський Інститут Соціальних Та Інформаційних Технологій).
What skills is Borys Sorokin known for?
Borys Sorokin has skills like Менеджмент, Microsoft Office, Обслуживание Клиентов, Социальные Медиа, Аналих Данных, Сосредоточенность.
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