Maria Eugenia Borrero Arrieche Email & Phone Number

Responsible for managing the entire campaign lifecycle, ensuring timely launches, efficient creative asset management, and seamless collaboration with cross-functional teams. Key duties include optimizing processes, providing detailed reporting, and maintaining strong client relationships. Supportive of team efforts, from onboarding to resolving client discrepancies, while closely coordinating with sales, creative design, research, and technical teams to enhance customer experience and satisfaction.

Buenos Aires, Argentina

Lead creative design projects from concept development through implementation, ensuring alignment with client objectives and preferences. Utilize in-depth market research to inform design decisions and deliver visually compelling solutions. Develop and update trend boards to monitor evolving design trends and industry shifts, providing strategic recommendations to adapt and capitalize on emerging opportunities.

Buenos Aires, Buenos Aires Province, Argentina

Standardized processes, facilitated QA learning and development, regulated compliance, and assessed risks to achieve quality targets. Collaborated across operational areas to develop strategies that improve processes, enhance team efficiency, and boost customer loyalty and satisfaction, while advancing habit creation and engagement among support agents. Oversaw junior and senior staff, providing development planning, coaching, and mentoring to promote continuous improvement and skill acquisition. Demonstrated strong organizational skills and ensured availability to provide global support for high-spend clients.

City Of Buenos Aires, Buenos Aires Province, Argentina

Managed the implementation and support of 3PAS (Third-Party Ad Serving) and measurement tools within Google Ads campaigns, ensuring precise tracking, reporting, and optimization of campaign performance. Led comprehensive training programs for new hires, ensuring a smooth onboarding process and equipping them with the necessary skills to succeed. Provided ongoing coaching and mentoring to team members, fostering professional growth and enhancing overall team performance. Collaborated closely with cross-functional teams to align on campaign strategies, troubleshoot issues, and optimize campaign outcomes.Implementation of Third Party Measurement (3PAS). Responsible for the end-to-end implementation of Third Party Ad Tags provided by external clients within Google Display Network and approval of these ads. Management of queries made by external and internal clients about third party serving ads (3PAS). Responsible for the end-to-end implementation of pixels and click trackers in video and display campaigns that run in Google Ads.

Buenos Aires, Ciudad Autónoma De Buenos Aires, Argentina

Managed the onboarding process and provided customer care and support for Google My Business users, ensuring a seamless and positive experience for new and existing clients. Collaborated closely with the QA and product teams to identify and address user experience issues, contributing to the continuous improvement of the Google My Business platform. Implemented feedback-driven enhancements to optimize user interactions and satisfaction, leveraging data and insights to drive process improvements and resolve client concerns effectively.

Buenos Aires, Argentina

Rotated merchandise and displays to feature new products and promotions.Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.Responsible for the overall management of the daily operations of a store including financial management, merchandising, driving sales and customer service, ensuring best practices and meeting quality standards to achieve key results and support company strategies.

Ciudad Autónoma De Buenos Aires

Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.Identified and communicated customer needs to supply chain capacity and quality teams.Followed up with case individuals to check on satisfaction and progress.Analyzed progress of projects and maintained current records with latest information.Identified issues of special importance in need of extra attention and escalated to correct personnel.Advised clients on various elements of project and offered support to quickly resolve issues.

Ciudad De Buenos Aires, Argentina

Initiated sales strategies by recruiting new clients through approved methods.Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.

Bachelor Degree In Graphic Design, Arts And Design

Bachelor Degree In Fashion Design, Arts And Design

Tailoring Workshop, Molderia

I got to approach the art of sewing and learn the basics of tailoring techniques in this workshop. I learned the basics of cutting.