Rodrigo Borsoi Email & Phone Number

Ottawa, ON, CA

Ottawa, Ontario, Canada

Ottawa - ON

• Coordinated all shipping, receiving and customs clearance of inbound and outbound shipments.
• Implemented software for consolidation of FDA process, generating a cost savings of 70%.
• Implemented ZenKraft API to streamline shipping process between Salesforce and UPS.o Time savings of 3.5 hours/day
• Coordinated shipping schedules to meet client deadline.
• Inventory management.
• Warehouse management with multiple locations worldwide.

• Generated shipment invoices, prepared packages and set up courier deliveries for customers.
• Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
• Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
• Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting any damaged goods.
• Organized storage areas to maximize efficiency of materials movements and minimize labor required.
• Created and maintained spreadsheets and developed administrative and logistical reports.

• Educated customers on variety of loan products and available credit options to promote valuable decision-making.
• Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
• Executed loan origination process, including ordering credit reports and performing risk-assessment.
• Performed daily maintenance of loan applicant database.
• Improved customer satisfaction by finding creative solutions to problems.
• Advised debtors on payment options and set up payment plans.

Brasil

• Point of contact between customers in South America and company`s factories in North America, Europe and Asia.
• Received, reviewed and entered customer orders timely.
• Processed and documented transactions in company SAP database.
• Maintained accounting requirements by discussing fees, preparing contracts and invoicing clients for completed orders.
• Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
• Managed day-to-day shipping and receiving, typically overseeing more than 20 packages in 24-hour period including air freight, sea freight and courier shipments.

Jacareí

Master Of Business Administration (M.B.A.), International Trade And Business Management

Bachelor Of Business Administration - Bba, Business

Business Management, Business Management

Activities and Societies: Business Studies in Ireland