• Deep knowledge and wide experience in payment card technologies - card processing, card issuing, merchant acquiring, E-Commerce, ATM/POS services, customer support service.• Collaborating with VISA, Master Card, AMEX, Banks (more then 40 Ukrainian/International Banks), ATM, POS, CAT, card vendors. • Development, organization and management of "Help Desk" for customers.• Leadership/staff motivation and management. Team beading and personnel development.• Positive experience in arrangement of “start-up” and support of the payment card business for banks-clients.• Experience in implementation and advancement of new card products and technologies, EMV migration• Wide experience in designing business processes, procedures and work methodology.Development and start of "ITSM management processes" in the processing center.• Successful experience in strategic planning and project management.• Capacity to work effectively in stress full situations.Specialties: Payment card “start-up” and processing, customer support and B2B relationship management.
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Senior System AnalystUnity-BarsKyiv, Ua -
Senior System AnalystRaiffeisen Bank Ukraine Sep 2023 - PresentKyiv, Kyiv City, Ukraine -
Head Of Processing Software SupportSense Bank Apr 2021 - Aug 2023Kyiv City, Ukraine• Installation, update and support software of the Processing Center. Authorization host. Clearing. E-commerce, full complex - issuing and acquiring parts.• Ensuring the operability of a highly loaded system performing transactional activities.• Support for the full range of Processing. Installing new software, installing updates to existing software. Carrying out activities to maintain and restore system performance.• Regular work (twice a year) on implementation of VISA… Show more • Installation, update and support software of the Processing Center. Authorization host. Clearing. E-commerce, full complex - issuing and acquiring parts.• Ensuring the operability of a highly loaded system performing transactional activities.• Support for the full range of Processing. Installing new software, installing updates to existing software. Carrying out activities to maintain and restore system performance.• Regular work (twice a year) on implementation of VISA and Mastercard mandatory changes. Testing vendor-provided changes, installing changes in productive Processing environment. Carrying out works on bug fixing.• Managing a group of system and application administrators who perform a full range of work for Processing support. Planning and coordination, execution of works. Evaluation of results.• Planning and implementation of DRP. Starting the DRP Automation Process • Installation, update, and support of microservices to ensure communication between the Processing Core and the bank's Middle Layer. Show less -
Customer Support And Clearing DirectorJsc «Ukrainian Processing Center», Rzb Group Sep 2006 - Apr 2021Management of the Division of the big Processing Center composed of 3 department (27 - employees):customer support department - 10 employees;department of payment cards processing –13 employees;department of operating maintenance of electronic commerce – 4 employees. -
Head Of Operating DepartmentJsc «Ukrainian Processing Center» Jun 2003 - Sep 2006 -
Technician Of Operating DepartmentJsc «Ukrainian Processing Center» Jun 2000 - Jun 2003
Borys Gurbenko Skills
Borys Gurbenko Education Details
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Master'S Degree In Electronic Systems -
International University Of FinanceMaster'S Degree In Business And Financial Management
Frequently Asked Questions about Borys Gurbenko
What company does Borys Gurbenko work for?
Borys Gurbenko works for Unity-Bars
What is Borys Gurbenko's role at the current company?
Borys Gurbenko's current role is Senior System Analyst.
What schools did Borys Gurbenko attend?
Borys Gurbenko attended National Technical University Of Ukraine 'kyiv Polytechnic Institute', International University Of Finance.
What skills is Borys Gurbenko known for?
Borys Gurbenko has skills like Payments, Credit Cards, Payment Cards, Payment Card Processing, Emv, Acquiring, Debit Cards, Pci Dss, E Commerce, Business Process, Mobile Payments, Cards.
Who are Borys Gurbenko's colleagues?
Borys Gurbenko's colleagues are Unity Bars, Oleksandr Ivanenko, Bohdan Nakonechnyi, Anton Muzychenko, Sergey Potapenko, Максим Нагорський, Mariia Lykhoshva.
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