Head Of Information Technology Department
CurrentHansa Solutions LLCMay 2017 – Present (3 yrs 7 mos)Writing a technical specification for queue managmentsystem to one the biggest ukrainian bank. (a detailedand comprehensive document that describes alltechnical procedures related to product developmentand CRM integration)Customer L3 supportSoftware testing and bug reportClose contact with R&D team in SwedenForeign business trips (education and deploying newequipment)Experience in PC Hardware/Softwareconfigurations/installations and upgrades, networking, troubleshooting and technical supportUnderstanding of software development life cycleExperience different types of testing - black box testing, functional, GUI testing, regression, performance testing,localization.