John Mccarron Email & Phone Number

Richmond, Virginia, Us

Washington, Dc, Us

Detroit, Mi, Us

Lead team of product managers that define strategy for all digital marketing properties. Collaborate with market research, user experience, technology and data intelligence to identify user problems and translate business cases into beautiful experiences. Create and deliver product briefings for C level executive team. Accountable for financial and regulatory performance of product portfolio, aligning to service oriented architecture, and proper allocation of technology team members to build and maintain products within portfolio. Drive prioritization, planning, and execution of product work in a Scaled Agile Framework environment. Perform administrative HR functions for team members including hiring, salary and benefit administration, coaching, and deliverable audit.

Detroit, Mi, Us

Led broad enterprise projects to solve common user problems that home buyers and real estate agents experience. Work with executive leadership to understand strategic themes and ensure these themes are woven into new products. Create and distribute road maps for digital purchase products. Provide guidance to development teams and product owners to ensure projects are well scoped and purchase related priorities are on product roadmaps. Attend agile ceremonies on a team and portfolio level to gain alignment and prioritization across all purchase epics. Develop and monitor KPIs for individual purchase efforts. Collaborate with marketing to ensure that marketing campaigns align with upcoming releases.

San Antonio, Texas, Us

Led large web and mobile projects to deliver strategic solutions. Provide leadership to multifunctional project teams in the rapid assessment and understanding of multiple, complex systems/processes and leads the formulation of solutions to meet the customer’s need. Plan and facilitate activities in user research, project timeline, software development, testing, implementation, change management, and controls associated with project deliverables in both Waterfall and Agile environments. Create and use customer personas using data and user interviews to understand customer needs. Plan product roadmap for next eighteen months of product development. Write stories and acceptance criteria to document and convey software requirements to developers and testers. Prioritize product backlog through data driven decision making. Create and deliver communications to executive leadership for awareness of new products and project success. Work with external and internal teams including legal, compliance, marketing, and third party vendors to ensure adherence to USAA digital brand standards.• Product owner for revolutionary new mortgage origination experience that will eliminate one week from closing time frame and increase customer satisfaction.• Leading multifunctional product and technology team to transform Real Estate Rewards Network process and experience from origination to closing.• Led team to automate the offering of competitor interest rate adjustments eliminating all regulatory observations related to interest rate adjustments.• Led effort to implement new product allowing members to permanently modify home equity loans they cannot repay allowing USAA to recover $8M in defaulted loans.• Designed and implemented a repository for manual processes in order for the bank to prioritize and eliminate high risk manual processes that could create operational errors and regulatory findings which allowed the bank to cut manual processes by 25%.

Washington, Dc, Us

Led communications program that encompassed $3M of equipment and ten direct reports within a large, matrixed organization. Advised senior leadership on operational readiness and executed projects to train personnel and maintain equipment. Coordinated repair and accountability of equipment with internal Marine Corps repair shops and third party vendors. • Meritorious promotion to Sergeant based on exemplary service record and performance.• Led project to install new communications suite in 72 vehicles.

Washington, Dc, Us

Acted within platoon as a field radio operator and rifleman. Planned and coordinated communications plans and assets across hundreds of combat missions and training exercises. • Awarded Navy and Marine Corps Achievement Medal for actions during deployment.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor’S Degree, Management

Bachelor Of Science (Bs), Finance, General