Dan Barry Email and Phone Number
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Dan is passionate about the Customer's Experience focused on the power of leveraging Automaton and Artificial Intelligence. His consistent achievements in Executive Management capacities focuses on optimizing organizations to maximize customer experience through exceptional Leadership in Sales Strategy, Sales Processes, Operational Excellence and Consulting/Professional Services. Dan has a remarkable success rate scaling and leading large Sales, Partner/Alliances & Services teams in matrixed environments with innovative GTM strategies in emerging technologies. He is an effective communicator focused on building Partnership, Channel and MSP relationships. Adept at creating synergies across business lines and clients to drive employee engagement, exponential revenue growth and long-term customer relationships. Dan has extensive global experience living in both the Americas and APAC along with a broad range of achievements in Europe and Central/South America. Two decades of Contact Center Experience across myriad Senior Leadership roles around the globe. #Parnters #Al #Automation #Cloud
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Global Ai Director - Strategic Accounts SalesFive9 Apr 2022 - PresentSan Ramon, Ca, UsI lead the AI & Automation Sales function for the Global Strategic Accounts team. We work with Five9’s largest, multi-national customers to embrace the adoption of advanced technologies, aka - Collaborative Intelligence. The team stakes our reputation on consistently delivering positive Business Outcomes with improved Customer Experience. -
Co-Founder / CooProductive Ai Llc Jan 2021 - Apr 2022Productive AI helps transformative companies lead their industries by becoming AI-Driven.Leveraging a globally distributed team of industry-leading F100 Executives, business consultants, data scientists, machine learning engineers, data architects and engineers. Productive AI targets the fastest growing Global Markets with disciplines in 1/ Financial Services, 2/ Health and Life Sciences, 3) CPG (includes Retail, Consumer, E-commerce) and 4/ Manufacturing (AI blended with IoT).
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Founding Catalyst MemberEmerj Artificial Intelligence Research Jun 2020 - Dec 2021Boston, Massachusetts, UsThe Catalyst Advisory Program, led and facilitated by the Founder and CEO of Emerj, began as an invitation only six person team of Sales, Consulting and Industry Executives. Its primary purpose is to create AI Catalysts in the marketplace. This coaching program involves one-to-one advisory, semi-monthly Catalyst group video forums, and a robust Slack community. Catalyst members have access to a series of proprietary resources and frameworks based on insights from AI leaders in the world’s largest enterprises (AI adopters and buyers). My contributions to the program include providing relevant inputs from my 25 years of diverse global experience in Enterprise SaaS Sales and Management Consulting with a strong bias towards Customer Success and Retention. -
Managing DirectorCrowe Barry Consulting Group, Llc Feb 2013 - Dec 2020Leveraging nearly 15 years of Contact Center, CX, CRM, Genesys and competitor expertise, the Firm was established to help large enterprise clients. Crowe Barry Consulting Group embarked to change the legacy mindset where the Contact Center being treated as a "cost" imperative to becoming a revenue, customer acquisition and retention "strategic asset". We scaled utilizing our extensive network of domain experts to deliver tremendous results for our customers. A customer sampling includes a leading US Insurer, an iconic US Investment Firm, a Leading Contact Center company and a German CX solution provider with AI-infused technologies.• We delivered strategic oversight for new product offerings and Sales oversight (Global).• We provided Vendor oversight of a Next Generation Contact Center (multi-year effort).• We worked with multiple vendors - core, integrated and augmented, to produce impressive Sales, Customer and End User outcomes.
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Vice President Sales And Business Operations For Cloud Connect - GlobalGenesys Jul 2012 - Jan 2013Menlo Park, Ca, UsIn my past role as VP of Sales and Business Operations:I managed strategic operations while selling SaaS offerings for a newly formed business unit for smooth running of business operations. I improved relationships with contractors and partners for continuous business development; implemented productive changes for informed decision-making processes.Below are some of my key accomplishments:➢ Excelled in leading sales, operations, strengthening alliances, and executing customer acquisition strategies by delivering exceptional services globally.➢ Responsible for oversight of the Cloud Platform to exceed public commitments.➢ Ensured SaaS software competency by validating business needs and requirements. -
Vp Of Sales / Channel Partners - ApacGenesys Jul 2010 - Jun 2012Menlo Park, Ca, UsIn my past role as APAC VP of Sales and Channel Partners:I oversaw sales (direct and partner/alliance) and business operations in order to confirm complete synchronization of operations with overall corporate strategy for acquisition. I established sales training with two vendors (CRM and Methodology) for all sales professionals to exceed set performance goals with firm deadlines. I established and managed quota allocation of all direct reports within APAC. I ensured reporting to the corporate “investor acquisition” team on APAC performance with reliable cadence.Below are some of my proudest achievements:➢ Drove annual revenue to $290M by overseeing Regional and Channel Sales leadership that enabled CAGR of 20% Year-Over-Year sales.➢ Rearchitected a channel partner alliance/program consistent with EMEA and Americas for progressive transformation.➢ Directed and streamlined job duties of six regional sales VPs and six Senior Channel Directors to exceed assigned goals and objectives.
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Vice President Professional Services - ApacGenesys Jul 2008 - Jun 2010Menlo Park, Ca, UsIn my past role as VP of Professional Services:I orchestrated operational alignment with sales and other key organizational functions to transform organizational policies and standards. I remodeled the Services organization from a selling loss leader into a profitable complimentary offering that increased in exceptional corporate revenue margins; executed high level pre-sales, delivery and post-sales discipline to improve customer satisfaction and retention.My proudest achievements during this tenure are mentioned below:➢ Drove $100M P&L by leading customer service operations in Asia Pacific and Japan harmonizing a strong partnership with Sales and delivery partners.➢ Merged strategically acquired product and delivery organizations for successes in continuous pursuit of "excellence" in all aspects of Services Sales, Delivery and Post-Deployment Support.
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Director Of Enterprise Professional Services - North AmericaGenesys Jun 2003 - Jun 2008Menlo Park, Ca, Us
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Director-Level Crm And Ecommerce Leadership RolesPublicis Sapient Apr 2000 - Jun 2003Boston, Massachusetts, Us -
Principal ConsultantPwc Consulting - People & Organization Jan 1999 - Apr 2000Neuilly-Sur-Seine, Fr -
Senior AuditorDeloitte Jun 1995 - Jan 1999Worldwide, Oo
Dan Barry Skills
Dan Barry Education Details
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InseadExecutive Program -
Bentley UniversityAccountancy
Frequently Asked Questions about Dan Barry
What company does Dan Barry work for?
Dan Barry works for Five9
What is Dan Barry's role at the current company?
Dan Barry's current role is Visionary Leader with Diversity of Experience across the Globe.
What is Dan Barry's email address?
Dan Barry's email address is da****@****ail.com
What is Dan Barry's direct phone number?
Dan Barry's direct phone number is +178160*****
What schools did Dan Barry attend?
Dan Barry attended Insead, Bentley University.
What are some of Dan Barry's interests?
Dan Barry has interest in Social Services.
What skills is Dan Barry known for?
Dan Barry has skills like Cti, Ivr, Contact Centers, Enterprise Software, Saas, Cloud Computing, Global Sales Executive, Global Professional Services Executive, Mentoring, Certified Public Accountant, Business Intelligence Tools, Data Analytics.
Who are Dan Barry's colleagues?
Dan Barry's colleagues are David Pikal, Derek Whitehead, Ryan Mayores, Josiah Ledbetter, Alicia Beresford, Simoun Orlan Mendoza, Danielle Yu.
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