Bosung Go Email & Phone Number

미국

• Resolved claims, collects funds, and reverses claims from transportation carriers, insurers, and customer companies within the AR department in the logistics industry.
• Led monthly communications with the company’s insurer to resolve pending claims under review, successfully collecting $1M in three months and $1.5M in one year.
• Shortened the lead time of theft claims settlements from nine months to six months to reduce high volume claims, resulting in the collection of $650K.
• Discovered and analyzed claims entry errors made by a third-party warehouse which improved finances for both the company and Customer Company by eliminating $50K in monthly losses.

Clarksville, Tennessee, United States

• Served as the sole point of contact for HR and was responsible for compensation, benefits, leaves, recruitment, onboarding, training, and employee relationship management to operate effective administration for over 20.
• Utilized Automatic Data Processing (ADP) and Workforce Now (WFN) to manage employees’ profiles; processed bi-weekly payroll of $40K and communicated with payroll staff to prevent discrepancies.
• Processed the entire cycle of the company’s employment steps, from recruitment to offer letters, for over 50 individuals. achieving the staffing target one year after establishing the team.
• Collaborated with the headquarters’ HR team and external brokers to resolve daily inquiries and employee needs regarding compensation and benefits within two days.
• Complied with the company’s HR policies by coaching employees and executing disciplinary action within one week when conflicts occurred.
• Reviewed annual performance evaluations with operations leadership to reflect fair salary raises for employees who worked in the organization for over nine months.

Seoul, Korea

• Served as the tax team’s representative, liaising between the Korean American Senior Partner and over 100 accountants to provide HR administration, including recruitment, enrollment, employee leaves, terminations, and.
• Translated over 10 resumes written in English to Korean to help upper-level leadership understand candidates’ career details for effective decision-making.
• Assisted five foreign employees with the preparation of valid documentation to have their annual and bi-annual visas renewed.
• Coordinated at least three company events annually to boost the staff’s sense of belonging and teamwork.
• Managed day-to-day scheduling for the Senior Partner, responding to phone calls and in-person information requests and arranging international trips including flights, hotel bookings, visas, and seminar registration.
• Invoiced $200K monthly for over 30 tax clients to meet deadlines and resolve issues within the same day.