- Analysis and design of products implemented in the mobile application - Process optimization in the mobile application: non-cash credit (optimization/reduction of the client path), commodity crediting (optimization/shortening of the client path), transfers (involving the aggregator of transfers), agent payments (payments to third parties)- Teamwork between business customers and IT developers to improve efficiency and shorten project implementation time.- Negotiation with Partners, organization of project timelines- Supervision of staff in individual projects: Deployment of staff in negotiations with related offices, project planning, project requirements, product approval, exit forms - Independent project management: - approval of product conditions, approval of output forms- working out with IT technical issues (implementation, testing, accompanying) - drafting, coordination with related units and Partners, signing of contracts/agreementsKey projects:- Online commodity lending with Technodom (process optimization)- Registration in the Tayyab app, opening the card (project curator)- Optimization of registration process (Liveness) in mobile application - Registration in the Choco app, RBK credit card opening (project curator)- Formation of the project Child banking from RBK: approval of the project in the part of the client path for registration of the child by the parent, entry of the child into the mobile application

- Analysis and design of small and medium-sized business products related to online service transfer:- Opening an account for IP in the mobile application (organization of work back-end and front-end, testing, output in the production environment);- Embedding the process of video identification (liveness) in the credit process of small and medium-sized businesses in the mobile application (analytics, back-end and front-end work organization, testing, production, training of branch managers);- Backlog management of mobile app developers

- product development «Goods on credit/ installments» - organization of work with the Partner (working out of the Agreement, Commercial Terms, implementation issues)- approval of product conditions, approval of output forms- working out with IT technical issues (implementation, testing, accompanying) - development of homebank.kz application:- Delay payment of hedgehog. credit payment in the mobile application (agreement of screen forms, coordination/ working out with IT on realization / technical issues testing), - providing full credit information in the mobile application (coordination of screen forms, coordination/ working out with IT on implementation / technical issues testing),- implementation of online credit/instalment payment for the Partners' goods/services (agreement of screen forms, harmonization of requirements/working out with IT on implementation/technical issues testing), Projects:- Optimization of the loan repayment process,- Realization of state. programs «7-20-25», «Baspana-hit»- Sales of the product «Goods on credit/ installments» on the Partner platform - Realization of the «Goods on credit/ installments» in the Bank’s application (homebank.kz)- Transfer of the early payment process to the mobile application

- Support and partial development of existing credit products, incl. mortgage;- Improvement, modernization and optimization of existing mortgage products;- Optimization of business processes for mortgage products;- Coordination and approval of rules and basic conditions for mortgage products;- Harmonization and approval of model forms of treaties, supplementary agreements to treaties;development of business requirements for software development in order to introduce or modify mortgage loans;- Bringing to the branches developed rules, instructions, contracts/agreements that provide methodology of retail credit products;- Participation in the coordination of measures to promote retail credit products;- Development and coordination of proposals for approval/amendment of tariffs and commissions for new or existing retail credit products;- Participation in discussions, development and implementation of public retail lending programs;conclusion of contracts/agreements with Bank partners/state bodies within the framework of introduction and promotion of retail lending products;- Responding to requests from State bodies, requested reporting forms.- Supervision over branches (credit managers) in terms of advice on mortgage programs/loan process, solving emerging issues/technical problems.

- Conclusion of contracts for the provision of agency services with counterparties (Alseco, Instant Properties, etc.);- Approval of tariffs for individuals and legal entities within agency services;- Supervision of branches (CRB managers) in terms of consulting on agency services.- Support and partial development of the cashier form in CRS in terms of acceptance of payments to legal entities from individuals;- Support and partial development of interfaces for receiving payments to legal entities through MyHalyk, payment terminalsProjects:- Optimization of the process of receiving payments in favor of «Alseco» JSC (online mode)

- Advice on Bank products;- Preliminary settlement of loans;- Opening/closing debit cards;- Providing notes on loans/account;