Botlhe Malete Email and Phone Number
Capable and motivated Tourism professionalwith a thorough grounding in the principles of travel,hotel service and operations management. Excellent time management skills and adept at prioritizing tasks in a fast-paced working environment. Strong team player with the drive and determination necessary to provide exceptional service and meet ambitious performance targets.
Fhl Group
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Business Development AssociateFhl Group Aug 2024 - PresentGaborone, Botswana -
Accounts AssistantMoit Consultants Feb 2023 - Aug 2024Gaborone, BotswanaCompany Registration (CIPA), PPADB,Trade License Reg,Nbfira Application,Ceda Loan Application,Burs compliance.All company related things ✅✅
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Supervisor And Marketing OfficerStreets Of Gold Guest House Nov 2020 - Jan 2022Gaborone, Botswana-Welcome guests each shift, offering swift and courteous service according to the company’s execution protocols-Provide advice and recommendations to guests based on a thorough knowledge of the menu and describe dishes and beverages clearly and accurately-Generate bills and handle transactions using the till system, adhering to rigorous cash handling standards-Check guest satisfaction regularly and resolve any issues efficiently and professionally
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Administrative OfficerConsolidated Contractors Company(Kuwait) Feb 2019 - Oct 2019Gaborone, BotswanaManage daily activities of office as well as company-wide projects and activities.Serve as liaison between different company departments including budgeting construction and legal.Set up interviews with families in need for the selection committee.Acquire necessary permits for construction.
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Business ConsultantPacific Conqueror Lucury Apartments ( Legal Enterprise Authority) Jun 2018 - Nov 2018Gaborone, BotswanaPlanned and managed the migration of support to a new CRM application. Developed gap analyses, scenarios, and requirements - guided intake and delivery of advertising-related features.Managed impacts from new customer features and offerings as a combination program manager / project manager / business analyst.Served as liaison between business service delivery teams and the application engineering teams.Authored or revised project plans, business requirements, functional specs, and cost assessments.
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Reservations Operator & WaitressThe Grand Palm Hotel Feb 2018 - Apr 2018Gaborone, BotswanaResponded to guest inquiries about hotel services, checkout times, the local community and other matters of public interestInterfaced routinely with members of housekeeping and maintenance staffsMaintained a professional appearance and attitude as the first line of positive customer serviceResolved guest concerns or complaints in a timely, courteous and professional mannerBalanced end-of-day shift reportsInitiated and organized reservations billing while appropriately handling cancellations
Botlhe Malete Education Details
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International Tourism Management -
Distinction
Frequently Asked Questions about Botlhe Malete
What company does Botlhe Malete work for?
Botlhe Malete works for Fhl Group
What is Botlhe Malete's role at the current company?
Botlhe Malete's current role is Hotel Assistant Manager | Hotel & Travel Reservations Officer | Executive assistant | Virtual Assistant | Office Administrator| Customer Service Representative | Travel enthusiast.
What schools did Botlhe Malete attend?
Botlhe Malete attended University Of Derby, Coursera, The Tefl Academy - Leading Efl Teacher Trainer Provider, Dubai College Of Tourism (Dct).
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Botlhe Malete
South-East District, Botswana
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