Head Of It Operations, Business Applications Portfolio
CurrentAs a honor of my constant professional improvement and the high-standard work I performed in my previous role, in mid-2024 our Vice President has promoted me to lead the IT Operations Department of the IT Business Applications Organization.Reporting directly to the VP, IT Business Applications in the US (located in Irvine, California).Key responsibilities:- Managing a team of system specialists & administrators (incl. 6 direct reports: Business App Specialists & Admins, MS SharePoint Architect and also a DBA)- Managing Contractors, Vendor contracts & Budgets- Hiring manager activities of new resources (CV review,Interviewing,Evaluations,HR matters)- Coordinating the onboarding activities around new joiners- Strategy, Resource & Budget planning for my Department, roadmap creation and decision making- Coordinating BAU Operations & Production support activities- Defining the workload of the team & Delegating tasks as appropriate- Support on implementing, maintaining and troubleshooting our SaaS applications- Removing roadblocks out of the way of my team- Continuous analysis & Process optimizations within our App landscape- Supervisor of the Operations Scrum activities & SDLC Operating Process execution- Involvement in Projects- Coach additional staff in supporting the applications#head #leadership #management #lead #leader #manager