Giovanni F. Bottazzi 意志 Email & Phone Number

Remote

Achievements✓ Improved the customer retention rate by 5% in 3 months, by revising the commercial strategy.✓ Prevented the churn of 3 major accounts in 3 months, by setting up upgraded account plans.✓ Increased the long-term contract rate by 20% in 3 months, by introducing specific incentives.✓ Expanded 2 key accounts to new markets in 4 months, by penetrating their organisations.✓ Multiplied the upsell pipeline by 30% in 4 months, by analysing customer potential in… Show more Achievements✓ Improved the customer retention rate by 5% in 3 months, by revising the commercial strategy.✓ Prevented the churn of 3 major accounts in 3 months, by setting up upgraded account plans.✓ Increased the long-term contract rate by 20% in 3 months, by introducing specific incentives.✓ Expanded 2 key accounts to new markets in 4 months, by penetrating their organisations.✓ Multiplied the upsell pipeline by 30% in 4 months, by analysing customer potential in depth.✓ Identified a US$2M upsell in 4 months, by establishing top-to-top account relationships.Key tasks● Set up and lead the Account Management function from scratch.● Lead a team of 2 direct reports and 4 indirect reports.● Develop the function's Standard Operating Procedure.● Deliver revenue growth for the company's established accounts globally.● Drive contract renewals, upsells and extensions to ensure long-term growth.● Increase penetration with customers, launching new markets and products. Show less

Remote

Achievements✓ Expanded the company’s key account business by 2x/year, by developing/executing JBPs.✓ Tripled the business with one key account over two years, by launching new markets.✓ Signed two multi-million dollar clients, by developing tailored business proposals.✓ Appointed by one key account as its exclusive supplier of recycled plastic, by advising on sell-thorough and sell-out initiatives.✓ Grew sales to one customer by 50% over one year, by introducing new supply… Show more Achievements✓ Expanded the company’s key account business by 2x/year, by developing/executing JBPs.✓ Tripled the business with one key account over two years, by launching new markets.✓ Signed two multi-million dollar clients, by developing tailored business proposals.✓ Appointed by one key account as its exclusive supplier of recycled plastic, by advising on sell-thorough and sell-out initiatives.✓ Grew sales to one customer by 50% over one year, by introducing new supply options.Key tasks● Manage the company’s key accounts in Europe, Middle East, Africa and Asia Pacific.● Deliver sustainable growth in the consumer packaged goods and retail verticals.● Increase penetration with customers, launching new markets and products.● Design joint business plans aimed at long-term growth with strategic partners.● Coordinate internal cross-functional teams to support exponential growth targets.● Elevate the company’s profile among customers’ leadership and generate referrals. Show less

Remote

Achievements✓ Developed a multi-million dollar business from scratch, by finding and converting leads.✓ Closed three top-tier customers that will bring long-term business to the company.✓ Built a sales pipeline worth three times the sales target, by researching market trends.✓ Attracted 4 non-solicited sales opportunities, by providing insights to customers.✓ Created 40+ new sales opportunities, by defining a scalable prospecting approach.✓ Received 5 referrals from… Show more Achievements✓ Developed a multi-million dollar business from scratch, by finding and converting leads.✓ Closed three top-tier customers that will bring long-term business to the company.✓ Built a sales pipeline worth three times the sales target, by researching market trends.✓ Attracted 4 non-solicited sales opportunities, by providing insights to customers.✓ Created 40+ new sales opportunities, by defining a scalable prospecting approach.✓ Received 5 referrals from customers to third-parties, by providing top customer service. Key tasks● Set up the Asia Pacific business, define strategy and priorities by market and industry.● Prospect, create new business opportunities, negotiate and close new business.● Create loyal clients, with the ability to deliver ongoing revenue streams. ● Establish relationships with new and existing clients at all levels.● Coordinate with internal resources to deliver an outstanding customer experience.● Provide thought leadership to customers, building awareness and advocacy. Show less

Tokyo, Japan

Achievements✓ Accomplished 110% e-commerce sales growth, by expanding the product offering.✓ Delivered 15% total sales growth, by changing the innovations launch strategy.✓ Improved distributor forecast accuracy by 20%, by setting up a structured S&OP process.✓ Reduced distributor report delays by 30%, by initiating a structured collaboration process.✓ Validated 50+ new store openings, ensuring brand and merchandising standards were met.✓ Implemented a 5% average price… Show more Achievements✓ Accomplished 110% e-commerce sales growth, by expanding the product offering.✓ Delivered 15% total sales growth, by changing the innovations launch strategy.✓ Improved distributor forecast accuracy by 20%, by setting up a structured S&OP process.✓ Reduced distributor report delays by 30%, by initiating a structured collaboration process.✓ Validated 50+ new store openings, ensuring brand and merchandising standards were met.✓ Implemented a 5% average price increase, by studying consumer trends and opportunities.Key tasks● Develop the Japan luxury business unit (US$15M sales, 2,000+ stores).● Design and execute strategy, channel and account plans to achieve sales targets.● Manage the distributor’s contractual obligations, including sell-out, inventory, distribution, merchandising, pricing, promotions, conditions of sale and customer service standards.● Prepare company budgets and plans, including the launch of a new product category.● Plan the transition from distributor to affiliate model for the luxury division.● Build relationship with retailers at all levels and a deep knowledge of consumer trends. Show less

Dubai, United Arab Emirates

Achievements✓ Untapped a business opportunity worth ~US$1bn, by analysing consumer trends.✓ Helped deliver 18% net revenue growth, by harmonizing the distribution strategy.✓ Dropped the forecast error to 3%, by implementing a new regional forecasting process.✓ Planned the distribution expansion in 3,000+ new stores across the region.✓ Negotiated a new market distribution agreement worth US$3M.Key tasks● Advise the SVP on business strategy and consumer trends for… Show more Achievements✓ Untapped a business opportunity worth ~US$1bn, by analysing consumer trends.✓ Helped deliver 18% net revenue growth, by harmonizing the distribution strategy.✓ Dropped the forecast error to 3%, by implementing a new regional forecasting process.✓ Planned the distribution expansion in 3,000+ new stores across the region.✓ Negotiated a new market distribution agreement worth US$3M.Key tasks● Advise the SVP on business strategy and consumer trends for a US$800M business.● Manage commercial planning and forecasting for both Retail and Wholesale channels.● Develop budgets and plans, including business transformation & new market/product.● Coordinate sales targets, pricing, assortments and innovation launch strategy.● Gather consumer and market insights, presenting to top management. Show less

Shanghai, China

Achievements✓ Doubled net sales in just one year, by fixing operations and defining clear processes.✓ Restarted business with 150 previously inactive customers, by reinstating mutual trust.✓ Grew the customer base by 20% in just one year, by signing 30 new customers.✓ Improved internal and customer engagement rate by 50%, by training and coaching.✓ Reduced customer complaints by 60%, by setting clear expectations and following up.Key tasks● Develop a US$30M… Show more Achievements✓ Doubled net sales in just one year, by fixing operations and defining clear processes.✓ Restarted business with 150 previously inactive customers, by reinstating mutual trust.✓ Grew the customer base by 20% in just one year, by signing 30 new customers.✓ Improved internal and customer engagement rate by 50%, by training and coaching.✓ Reduced customer complaints by 60%, by setting clear expectations and following up.Key tasks● Develop a US$30M business with full P&L and business strategy responsibility.● Hire and develop a new team from scratch, with 25 direct+indirect reports.● Establish a standard operating procedure for customer management.● Liaise with the legal department to harmonize customer contracts.● Lead internal and external training sessions to educate colleagues and customers. Show less

Shanghai, China

Achievements✓ Contributed to 30% sales growth, by reviewing business strategy and consumer trends.✓ Reduced forecast error to 3%, by integrating the forecasting process of different channels.✓ Planned the set-up of Taiwan operations (US$10M), by planning distributor termination.✓ Overseen the roll-out plan of 200+ retail stores, including assortment and financials.Key tasks● Consult the President on business strategy and consumer trends for a US$200M business.●… Show more Achievements✓ Contributed to 30% sales growth, by reviewing business strategy and consumer trends.✓ Reduced forecast error to 3%, by integrating the forecasting process of different channels.✓ Planned the set-up of Taiwan operations (US$10M), by planning distributor termination.✓ Overseen the roll-out plan of 200+ retail stores, including assortment and financials.Key tasks● Consult the President on business strategy and consumer trends for a US$200M business.● Manage sales forecasting for Retail, Wholesale & E-commerce channels.● Coordinate distribution and pricing across different channels and accounts.● Develop budgets and plans, including business transformation & new product launches. Show less

Milan, Lombardy, Italy

Achievements✓ Tripled Malaysia and Thailand businesses (US$25M), by assisting the local affiliate set-up.✓ Resumed sales growth in 5,500+ retail stores, by revising the assortment strategy.✓ Contributed to 8% sales-rep productivity increase, by designing a new sales dashboard.✓ Identified 3 business opportunities, by analysing market and consumer trends.Key tasks● Manage a team of 3 to advise management on business strategy and consumer trends.● Support business… Show more Achievements✓ Tripled Malaysia and Thailand businesses (US$25M), by assisting the local affiliate set-up.✓ Resumed sales growth in 5,500+ retail stores, by revising the assortment strategy.✓ Contributed to 8% sales-rep productivity increase, by designing a new sales dashboard.✓ Identified 3 business opportunities, by analysing market and consumer trends.Key tasks● Manage a team of 3 to advise management on business strategy and consumer trends.● Support business transformation projects for Retail, Wholesale & E-commerce worldwide.● Partner with marketing and product teams to develop the innovation launch calendar.● Analyse the market and consumer trends to identify new business opportunities. Show less

Milan, Lombardy, Italy

Milan, Lombardy, Italy

Msc International Management, 106/110

Mba (Exchange Term), 3.5/4

Bsc Business Economics, Honours