Computer Network Administrator Assistant/ Help Desk!Well rounded, team orientated IT specialist, seeking new challenges and opportunities to further my experience and knowledge. Detail oriented, with a systematic approach to problem identification and resolution. Energetic, self-motivated quick learner with extensive customer service experience. Cum laude graduate in Computer Network Administration and security Program with a degree in Applied Science. Skilled at installing, upgrading, and troubleshooting PCs in Windows environmentTECHNICAL SKILL SUMMARY Operating systems Windows Server 2012 / Windows Server 2008 R2 / Windows 10 / Windows 8.1 / Windows 7 / Vista / XP. Linux Ubuntu. Cisco IOS, TechnologyActive Directory, Group Policy, TCP/IP, IPv4, DHCP, DNS, SNMP, NTFS, wireless 802.11b/g, routers and switches, Ethernet, LAN/WAN, 3G, Terminal Services, RDP Remote Desktop Connection, Software Microsoft Office365 Access / Excel / Outlook / PowerPoint / Word Anti Virus Software Webroot, Norton / Symantec, McAfee VirusScan Hardware External Hard-drives Cisco, Netgear Router HP / Lexmark / Xerox / Canon printers, HP, Cat 5e UTP Cabling Patch / Crossover Language Scripting HTML5, Java script, CSS3