Boubaker Essid
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Boubaker Essid Email & Phone Number

Sales & Customer Care Management at SOCOTU
Location: Ben Arous, Tunisia 9 work roles 1 school
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Current company
SOCOTU
Role
Sales & Customer Care Management
Location
Ben Arous, Tunisia
Company size
127 employees

Who is Boubaker Essid? Overview

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Quick answer

Boubaker Essid is listed as Sales & Customer Care Management at SOCOTU, a with 127 employees, based in Ben Arous, Tunisia. AeroLeads shows a matched LinkedIn profile for Boubaker Essid.

Boubaker Essid previously worked as Directeur général at Ste Tunisienne Maritime Stumar and Directeur General at Stumar "Societe Tunisienne Maritime"​. Boubaker Essid holds Maitrise En Gestion, Option Finance from Faculté Des Sciences Économiques Et De Gestion De Sfax.

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SOCOTU

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Profile bio

About Boubaker Essid

After contributing to the growth and success Maersk Line Tunisia organization in the past 14 years, I am seeking new challenges with a company in need of someone with exceptional planning, leadership, and management abilities. Taking command of an operation or project, then guiding it to new performance levels, is my greatest strength.As evidenced in the enclosed resume my experience encompasses project management, strategic planning, resource utilization, revenue growth, and cost reduction. My ability to analyze needs and create unique solutions designed to yield a profitable outcome has proven to be one of my greatest assets. Credited with significantly impacting bottom-line profitability wherever I have worked, I excel at streamlining less-than-efficient procedures to boost productivity and sales. Proactive management of crucial external relationships allowed me to increase revenue at south of Tunisia by 100% in one year. I also negotiated exclusive relationships in a key market segment, expanding the company's share of that segment by 80%.

Listed skills include Gestion Commerciale, Droit Maritime, Licence De E Driver, and European Computer Driving Licence.

Current workplace

Boubaker Essid's current company

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SOCOTU
Socotu
Sales & Customer Care Management
radès, tūnis, tunisia
Website
socotu.com.tn
Employees
127
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9 roles

Boubaker Essid work experience

A career timeline built from the work history available for this profile.

Directeur Général

Current
Ste Tunisienne Maritime Stumar

Rades

Jan 2017 - Present

Directeur General

Current
Stumar "Societe Tunisienne Maritime"​

Radès, Gouvernorat De Ben Arous, Tunisia

Jan 2017 - Present

Directeur Central Reseau Commercial

Current
Socotu
Nov 2015 - Present

Country Customer Service Manager

Maersk Line Tunisia

Tunis

- Import & Export processes analysis- Simplification & Optimization of processes (Import/Export/Counter/Manifest…ect)- Customer Care concept implementation.- Commercial customers claim management.- Implementation of « Liasse Transport » (TTN) project in coordination with port authorities.- Promotion of Maerskline E-commerce tools.- Selecting, reorganizing, training & coaching Customer Service Team.- Putting in place a clear role demarcation system where performance trend is immediately recognized & underperformers easily identified. (Headcounts reduced from 18 to 6 FTE)- Establishing high level of communication & partnerships with customers & stakeholders.- In charge of key clients in coordination with sales.- Market prospection.

Jan 2008 - Mar 2013

Branch Manager -Sfax Office-

Maersk Line Tunisia

Sfax

- Moving Documentation processes from Tunis to Sfax. - Hiring Customer Service Team (Import/Export/Manifest/Counter).- Reviewing vessels operation in South of Tunisia.- Market Sectoral Segmentation. (Per type of client/Commodity/Equipement…ect).- Elaboration and implementation of business strategy.- Elaboration of Budget & Business Plan.- Key accounts management & market prospection.- Turnover & profitability analysis (Revenue/Volume/Costs…ect)- Competition follow up & analysis (Market shares/Equipment Availability/Rates/Transit Time…ect).- Introduced new call at Gabes Port (July 2006).- Succeeded 03 BreakBulk conversion projects.- Launching various BDV projects for new market penetration for Tunisia Export Key Accounts/

Jan 2006 - Dec 2007

Documentation Manager

Maersk Line Tunisia

Tunis

- Import & Export Documentation Management .- Documentation team (Import/Export/Counter/Manifest) management.- Commercial Claims Management.

Jan 2001 - Dec 2005

Cashiering Manager

Maersk Line Tunisia

Tunis

- Import Documentation Management (Invoicing/Arrival Notices/Delivery Orders…ect)- Coordination with transshipment ports.- Loading Lists preparation.- Manifest Team management.- Import Commercial Claims Management.

Mar 1999 - Dec 2000

Sales Responsible

Somatp -Groupe Bouzguenda Frères-

Tunis

- Tenders Management (Public Companies)- Market segmentation and analysis.- Customers & Turnover follow up.- Competition follow up.

Oct 1997 - Feb 1999

Sales Responsible

Mahdilux

Bizerte

- Elaboration and implementation of business strategy.- Sales team managing.- Market analysis.- Turnover development and follow up.- Contracts negotiation with foreign suppliers (Turkey/Italy)

Aug 1996 - Sep 1997
Team & coworkers

Colleagues at SOCOTU

Other employees you can reach at socotu.com.tn. View company contacts for 127 employees →

MM Mehdi Mehdi Mehdi Mehdi Colleague at SocotuTunis, Tunisia View → CA Charef Achraf Charef Achraf Colleague at SocotuTunis, Tunisia View → RT Ramzi Tounsi Ramzi Tounsi Colleague at SocotuDélégation Kébili Sud, Kébili, Tunisia View → LL Laabidi Lotfi Laabidi Lotfi Colleague at SocotuTunis, Tunisia View → WK Wiem Kallel Wiem Kallel Colleague at SocotuSfax, Tunisia View → ZA Zied Anssi Zied Anssi Colleague at SocotuBen Arous, Tunisia View → MB Moez Boubaker Moez Boubaker Colleague at SocotuGrand Tunis Metropolitan Area, Tunisia View → FH Fetoui Hanen Fetoui Hanen Colleague at SocotuEl Ouardia, Tunis, Tunisia View → AB Aya Barkaoui Aya Barkaoui Colleague at SocotuTunis, Tunisia View → OB Oussama Balti Oussama Balti Colleague at SocotuTunis, Tunisia View →
1 education record

Boubaker Essid education

  • Faculté Des Sciences Économiques Et De Gestion De Sfax
    Faculté Des Sciences Économiques Et De Gestion De Sfax
    Option Finance
FAQ

Frequently asked questions about Boubaker Essid

Quick answers generated from the profile data available on this page.

What company does Boubaker Essid work for?

Boubaker Essid works for SOCOTU.

What is Boubaker Essid's role at SOCOTU?

Boubaker Essid is listed as Sales & Customer Care Management at SOCOTU.

Where is Boubaker Essid based?

Boubaker Essid is based in Ben Arous, Tunisia while working with SOCOTU.

What companies has Boubaker Essid worked for?

Boubaker Essid has worked for Ste Tunisienne Maritime Stumar, Stumar "Societe Tunisienne Maritime"​, Socotu, Maersk Line Tunisia, and Somatp -Groupe Bouzguenda Frères-.

Who are Boubaker Essid's colleagues at SOCOTU?

Boubaker Essid's colleagues at SOCOTU include Mehdi Mehdi, Charef Achraf, Ramzi Tounsi, Laabidi Lotfi, and Wiem Kallel.

How can I contact Boubaker Essid?

You can use AeroLeads to view verified contact signals for Boubaker Essid at SOCOTU, including work email, phone, and LinkedIn data when available.

What schools did Boubaker Essid attend?

Boubaker Essid holds Maitrise En Gestion, Option Finance from Faculté Des Sciences Économiques Et De Gestion De Sfax.

What skills is Boubaker Essid known for?

Boubaker Essid is listed with skills including Gestion Commerciale, Droit Maritime, Licence De E Driver, and European Computer Driving Licence.

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