Boukrit Rachid is a manager chez queen Atlantic at queen Atlantic.
Queen Atlantic
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ManagerQueen Atlantic Jan 2017 - PresentMarrakech
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Outlet ManagerVictor Paris Marrakech Nov 2013 - PresentMarrakech
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ManagerIl Cafe Di Roma Brand/ La Vazza Group 2013 - PresentTripoliMeet and greet service functions • Welcoming new and regular guests• dealing with special needs clients such as kids and tourists of different nationalitiesBasic food and beverage order taking and serving• Recommending menu items based on customer’s individual needsSales • Good commercial skills with the ability to calculate figures manually• Promotion of product offering by word of mouth or through leafleting • Providing accurate descriptions of product features and benefits to customers• Processing of payment in local and international currencies via cash and through Visa, MasterCard, Diners International debit and credit cardsWeekly and Daily supervisory role• Weekly preparation of floor staff duty roster • preparation of notes for and co-ordination of daily staff briefings• restaurant inventory management through daily maintenance of stock and equipment and weekly communication with suppliersCustomer complaint management• Attending to, recording and fixing to customer complaints on service received• trained in service steps and standard complaint handling proceduresSupervision of staff• Motivation and supervision of team membersPersonal • Willing and able to work on a shift basis including evenings and weekends• Above average organizational skills with emphasis on attention to detail• Keen learner
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ManagerKenzi Tower Hotel Jan 2012 - Jul 2013CasablancaMeet and greet service functions • Welcoming new and regular guests• dealing with special needs clients such as kids and tourists of different nationalitiesBasic food and beverage order taking and serving• Recommending menu items based on customer’s individual needsSales • Good commercial skills with the ability to calculate figures manually• Promotion of product offering by word of mouth or through leafleting • Providing accurate descriptions of product features and benefits to customers• Processing of payment in local and international currencies via cash and through Visa, MasterCard, Diners International debit and credit cardsWeekly and Daily supervisory role• Weekly preparation of floor staff duty roster • preparation of notes for and co-ordination of daily staff briefings• restaurant inventory management through daily maintenance of stock and equipment and weekly communication with suppliersCustomer complaint management• Attending to, recording and fixing to customer complaints on service received• trained in service steps and standard complaint handling proceduresSupervision of staff• Motivation and supervision of team membersPersonal • Willing and able to work on a shift basis including evenings and weekends• Above average organizational skills with emphasis on attention to detail• Keen learner -
ManagerToubkal Hotel Mar 2010 - Mar 2012Casa BlancaMeet and greet service functions • Welcoming new and regular guests• dealing with special needs clients such as kids and tourists of different nationalitiesBasic food and beverage order taking and serving• Recommending menu items based on customer’s individual needsSales • Good commercial skills with the ability to calculate figures manually• Promotion of product offering by word of mouth or through leafleting • Providing accurate descriptions of product features and benefits to customers• Processing of payment in local and international currencies via cash and through Visa, MasterCard, Diners International debit and credit cardsWeekly and Daily supervisory role• Weekly preparation of floor staff duty roster • preparation of notes for and co-ordination of daily staff briefings• restaurant inventory management through daily maintenance of stock and equipment and weekly communication with suppliersCustomer complaint management• Attending to, recording and fixing to customer complaints on service received• trained in service steps and standard complaint handling proceduresSupervision of staff• Motivation and supervision of team membersPersonal • Willing and able to work on a shift basis including evenings and weekends• Above average organizational skills with emphasis on attention to detail• Keen learner
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ManagerRelais De Paris 2007 - 2010Mohammadiaat Zimmer Beach And Amphitrit HotelMeet and greet service functions • Welcoming new and regular guests• dealing with special needs clients such as kids and tourists of different nationalitiesBasic food and beverage order taking and serving• Recommending menu items based on customer’s individual needsSales • Good commercial skills with the ability to calculate figures manually• Promotion of product offering by word of mouth or through leafleting • Providing accurate descriptions of product features and benefits to customers• Processing of payment in local and international currencies via cash and through Visa, MasterCard, Diners International debit and credit cardsWeekly and Daily supervisory role• Weekly preparation of floor staff duty roster • preparation of notes for and co-ordination of daily staff briefings• restaurant inventory management through daily maintenance of stock and equipment and weekly communication with suppliersCustomer complaint management• Attending to, recording and fixing to customer complaints on service received• trained in service steps and standard complaint handling proceduresSupervision of staff• Motivation and supervision of team membersPersonal • Willing and able to work on a shift basis including evenings and weekends• Above average organizational skills with emphasis on attention to detail• Keen learner -
ManagerAl Burj International Hotel 2006 - 2007U A EMeet and greet service functions • Welcoming new and regular guests• dealing with special needs clients such as kids and tourists of different nationalitiesBasic food and beverage order taking and serving• Recommending menu items based on customer’s individual needsSales • Good commercial skills with the ability to calculate figures manually• Promotion of product offering by word of mouth or through leafleting • Providing accurate descriptions of product features and benefits to customers• Processing of payment in local and international currencies via cash and through Visa, MasterCard, Diners International debit and credit cardsWeekly and Daily supervisory role• Weekly preparation of floor staff duty roster • preparation of notes for and co-ordination of daily staff briefings• restaurant inventory management through daily maintenance of stock and equipment and weekly communication with suppliersCustomer complaint management• Attending to, recording and fixing to customer complaints on service received• trained in service steps and standard complaint handling proceduresSupervision of staff• Motivation and supervision of team membersPersonal • Willing and able to work on a shift basis including evenings and weekends• Above average organizational skills with emphasis on attention to detail• Keen learner -
Outlet ManagerCorinthia Hotels 2003 - 2006TripoliMeet and greet service functions • Welcoming new and regular guests• dealing with special needs clients such as kids and tourists of different nationalitiesBasic food and beverage order taking and serving• Recommending menu items based on customer’s individual needsSales • Good commercial skills with the ability to calculate figures manually• Promotion of product offering by word of mouth or through leafleting • Providing accurate descriptions of product features and benefits to customers• Processing of payment in local and international currencies via cash and through Visa, MasterCard, Diners International debit and credit cardsWeekly and Daily supervisory role• Weekly preparation of floor staff duty roster • preparation of notes for and co-ordination of daily staff briefings• restaurant inventory management through daily maintenance of stock and equipment and weekly communication with suppliersCustomer complaint management• Attending to, recording and fixing to customer complaints on service received• trained in service steps and standard complaint handling proceduresSupervision of staff• Motivation and supervision of team membersPersonal • Willing and able to work on a shift basis including evenings and weekends• Above average organizational skills with emphasis on attention to detail• Keen learner -
SupervisorAtlas Hotels 2002 - 2003OujdaMeet and greet service functions • Welcoming new and regular guests• dealing with special needs clients such as kids and tourists of different nationalitiesBasic food and beverage order taking and serving• Recommending menu items based on customer’s individual needsSales • Good commercial skills with the ability to calculate figures manually• Promotion of product offering by word of mouth or through leafleting • Providing accurate descriptions of product features and benefits to customers• Processing of payment in local and international currencies via cash and through Visa, MasterCard, Diners International debit and credit cardsWeekly and Daily supervisory role• Weekly preparation of floor staff duty roster • preparation of notes for and co-ordination of daily staff briefings• restaurant inventory management through daily maintenance of stock and equipment and weekly communication with suppliersCustomer complaint management• Attending to, recording and fixing to customer complaints on service received• trained in service steps and standard complaint handling proceduresSupervision of staff• Motivation and supervision of team membersPersonal • Willing and able to work on a shift basis including evenings and weekends• Above average organizational skills with emphasis on attention to detail• Keen learner -
Formateur De RestaurationEcol Epimont 2001 - 2002Casa BlancaFORMATION DE RESTAURATION
Boukrit Rachid Education Details
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Isitt Maroc -
Valeta CenterGestion D''Hôtels, Motels Et Restaurants -
Valeta Center
Frequently Asked Questions about Boukrit Rachid
What company does Boukrit Rachid work for?
Boukrit Rachid works for Queen Atlantic
What is Boukrit Rachid's role at the current company?
Boukrit Rachid's current role is manager chez queen Atlantic.
What schools did Boukrit Rachid attend?
Boukrit Rachid attended Isitt Maroc, Valeta Center, Valeta Center.
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