Boun Loungaphay Email & Phone Number

Lake Zurich, IL

Manage corporate cafe at Kemper Lakes Business Center.

Chicago, IL

Managed hot prepared meal solution for a high end grocery store. Responsible for driving sales, training employee, and profitability.

Lake Zuric, IL

Manage corporate cafe at Kemper Lakes Business Center. Providing breakfast, lunch and full service catering for 1400 people. Responsible for account profitability.

Preparing and serving food with high regards to recipe standard, quality ingredients and safety.Providing high level of customer service with pride, friendly attitude and professionalism.

• Managed the subsidized corporate cafeteria, providing breakfast and lunch service for 200 customers with the staff of 2 employees.
• Directed all facets of food service operations, including menu planning, purchasing, food preparation, budgeting, hiring, and training employees in food and work safety.
• Promoted open communication and suggestion from customers in regards to the menu options and services.

Managed the corporate cafeteria including overseeing a staff of 22 employee. Provided breakfast, lunch, dinner and catering for 2500 customers with annual sales of $2,000,000.Also planned and executed catering events with annual sales of $600,000.

• Managed self-owned sushi business, including inventory, purchasing, food preparation, packaging, and merchandising of fresh sushi daily.
• Adhered to the HACCP program and regulations.
• Created a demonstration and sampling station to promote sales.

• Oversaw daily operations that included providing breakfast, lunch and catering services for approximately 2,000 customers in a subsidized corporate cafeteria.
• Supervised a staff of 40 employees.
• Conducted orientation session for new recruits in regards to company policy, work safety and food handling safety.

• Managed daily operations including scheduling, sales forecasting, merchandising, inventory, payroll, work and food safety, and employee and customer relations.
• Responsible for budget and financial results of the department with sales volume from $600,000 to $1,250,000 annually.
• Traveled to help train employee for the opening of a new unit and assisted with their grand opening.
• Provided training to new manager and employee in all aspect of the cafe operation.

Certification, Heating And Refrigeration Technology

Activities and Societies: Fall Semester 2010 College Honor listEPA Universal Certification Residential A/C and Heating Certification.

Bachelor'S, Business Economics & Phychology

Activities and Societies: Men's Soccer Team International Student Club