Bow (Daniel) Bowen Email & Phone Number

Toronto, ON, CA

Toronto, Canada Area

• Responsible for executing any request by clients and production leads to ensure optimal customer experience and client satisfaction.
• Took initiative in adjusting to last minute changes during diverse events to support production needs effectively.
• Maintained deep knowledge and understanding of client’s requirements to efficiently executive their events.
• Selected as first choice for four different Google events and asked headhunted for the Louis Vuitton Time Capsule.Google Events through Optimist Inc - various events such as the Google Home Business Showcase Home as.

Self Employed

Sheridan Musical Theatre Performance Degree Performing consistently on stages since November 2017

Toronto, Canada Area

• Lead pre and post-event tasks such as breaking down areas, removing trash and cleaning facilities; managed safety protocols among staff and patrons
• Organized event facilities and equipment to ensure efficient workflow.
• Communicated and helped enforce venue security requirements to patrons, staff, and clients.
• Maintained clear and effective lines of communication to promote smooth and efficient operations.
• Generated detailed reports to higher management.

Toronto, Canada Area

• Prioritized customer experience and facilitated conflict resolution as needed
• Created variety of different written communications, reports and documents for owner
• Proficient in productivity software Jane App, MindBody, Word, PDF, and Excel
• Comfortable using POS system to process sales, returns, and gift card activation.

Toronto, Ontario, Canada

• Managed cash balancing and accounting for coupons, gift cards in addition to regular cash duties.
• Merchandised and organized the sales floor for optimal appearance and customer experience.
• Partnered with shift manager on customer experience improvements and conflict resolution.
• Assisted shift manager with cash close out and store closing.

Toronto, Canada Area

• Responsible for assisting patrons with seating by giving directions and lighting paths.
• Sold admission, processed payments and issued tickets.
• Provided information about current and future events at facility.
• Proactively greeted customers with smile and provided friendly, knowledgeable service.
• Maintained energy and enthusiasm in fast-paced environment.
• Lead volunteers in executing the run of show to ensure production needs, excellent patron experience, and overall safety.

Commonwealth Stadium

I have worked as an usher at the football games and other events.

Bachelor Of Arts (Ba), Musical Theatre Performance, Honours

High School Diploma, Honours With Distiction

High School