Bowen Huang Email and Phone Number
As an accomplished professional with a proven track record in Program Management, I am passionate about driving excellence in organizational operations and achieving program success through agile project management techniques and data driven decision making. With over 8 years of experience working as a Program Manager, I possess a unique blend of strategic vision, operational expertise, and leadership capabilities to effectively manage and enhance complex projects and events. I enjoy engaging in creative problem solving and tackling challenges that come up in the varied projects that I work on to find innovative solutions.My expertise spans project management, human resources functions, budgetary management, operations support, stakeholder collaboration, and event coordination. My work knowledge is coupled by a broad-based experience in the Human Resource, legal assistance and customer service industries in which I excel in establishing and maintaining strong working relationships to foster a collaborative working environment among my colleagues and customers. I am a proven collaborator and team leader with a demonstrated effectiveness in communicating organizational mission and vision with a high regard for deadlines and timely completion of targets and goals. My educational qualifications include a Bachelor of Science in Society & Environment from the University of California, Berkeley, combined with a Master Certificate in Human Resources from eCornell University and a Business Administration Certificate from the University of California Berkeley Extension. In my journey as a lifelong learner, I strive to regularly learn new courses and skills. I am currently pursuing a Project Management Certificate through UC Santa Barbara, as well as learning the in's and out's of Jira Software and Smartsheet to enhance my skills as a Project Manager. I am proud to have attained a Cvent Certification in Event Management on 11/13/23 to further enhance my event planning skills and goals. Most recently, I have attained a Google Project Management Certificate on 1/8/24.
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Program ManagerFielding Graduate University, NonprofitSanta Barbara, Ca, Us
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Program ManagerFielding Graduate University, Nonprofit Mar 2016 - PresentSanta Barbara, California AreaAs Program Manager, I oversee administrative, budgetary, payroll, and human resource functions for multiple programs, resulting in optimized financial management and resource allocation for the many projects I manage. I am skilled at detailed project planning and execution by controlling scope, budget, risks and dependencies leading to successful endeavors. I play a key role in expense processing and tracking, ensuring financial integrity. Additionally, I collaborate with Program Directors to develop program-specific budgets and forecasts annually. I regularly coordinate virtual, hybrid, and remote large scale events and complex schedules. My commitment to process improvement leads me to regularly update efficient workflows and procedures using Microsoft OneNote, contributing to improved productivity. These experiences have allowed me to develop strong leadership and organizational skills while contributing to the overall success of the programs I manage.• Efficiently covered for our entire School of Psychology amidst a critical staffing shortage from 10/2022 to 6/2023.• Provided coverage for the Director of Academic Program Operations while the incumbent was on leave between 3/2019-7/2019, gaining valuable leadership skills. • Nurture lasting and productive relationships between multiple units through clear communication and collaboration. • Collaborate with Program Directors to create program-specific budgets and forecasts each fiscal year using Prophix. • Take on increasing responsibility by transitioning to program manager for the Clinical Psychology doctoral program - consisting of 33+ core faculty, 15+ adjunct faculty, and 300+ students - Fielding's largest program. • Actively spearheaded a new employee benefit that allows for 12 hours of paid volunteer time off in collaboration with University leadership and Human Resources
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Records SpecialistFielding Graduate University, Nonprofit May 2015 - Mar 2016Santa Barbara, California, United StatesAs a Records Specialist, I worked in close collaboration with various departments in order to orchestrate the creation of course sections for all programs in Colleague each term, facilitating efficient scheduling and timely registration processes. Moreover, I streamlined record management by filing academic materials for our students, ensuring audit-readiness.During a critical staffing shortage, I stepped up to the challenge, assuming full responsibilities of a departing coworker for 5 months, and ensured uninterrupted department operations while maintaining a high level of productivity and efficiency. My achievements as a Records Specialist underscore my strong attention to detail, collaborative mindset, and dedication to maintaining accurate record management systems.• Created enrollment verification letters and verified degrees for students through the National Student Clearinghouse using meticulous attention to detail and a firm grasp on university processes and policies • Provided the optimal student experience and made sure records were processed promptly, utilizing Informer reports to create mail merges to notify faculty of overdue and incomplete grades. • Conduct quality assurance checks on all student files received from admissions • Contribute to the accuracy, reliability, timeliness, retrieval, reporting and security of student records • Maintain accurate academic materials for active, graduate and withdrawn students • Coordinate effectively with Graduate Program Advisors, Student Accounts and Financial Aid to create and send out readmission documents to bolster matriculation rate• Fostered a collaborative and cohesive team atmosphere by regularly supporting colleagues and taking on additional responsibilities including taking over a departing coworker’s duties for five months. • Provided the optimal student experience by establishing Informer reports to create mail merges to notify faculty of overdue and incomplete grades.
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Human Resources Information Systems Assistant Through Appleone EmploymentDeckers Outdoor Corporation Oct 2013 - Apr 2015Goleta, California, United StatesAs an HRIS Assistant, I excelled in streamlining processes and optimizing efficiency through the proficient utilization of Workday, 2xRecruit Kenexa, and BrassRing. My keen attention to detail and dedication to data accuracy enabled me to review, audit, and correct Workday output for China, Japan, and the US. I processed new hires, terminations, promotions, transfers, and other payroll changes for these countries on a daily basis. I regularly generated HR reports through Workday, empowering various departments with valuable workforce information.I performed background checks through HireRight, leading to a reduction in hiring delays and improved onboarding efficiency. My strong communication skills and proactive approach were evident as I efficiently handled employment verifications.Furthermore, I created detailed job requisitions in Workday for roles in the US and in Asia, to successfully fill open positions. Additionally, I provided expert guidance to managers and business partners to ensure correct paperwork completion and ensure compliance with company policies. My accomplishments as an HRIS Assistant underscore my commitment to operational excellence and data integrity.• Improved database accuracy for China, Japan, and US by reviewing, auditing, and correcting Workday data output. • Adapted seamlessly to technical and administrative operations, generating new hire, term, and other reports through Workday for various departments and processing benefits for employees through Workday, Cobra, and eFlexOnline. • Identified areas for improvement and boosted efficiency by documenting and mapping out HRIS and general HR processes through Microsoft Visio. • Promoted accurate, efficient record keeping by coaching managers and business partners on correctly filling out and submitting paperwork. • Established and maintained positive long-term relationships with business partners around the world by offering an exceptional level of customer service and support. -
Legal AssistantBuynak Fauver Archbald & Spray, Llp May 2013 - Aug 2013Santa Barbara, California, United StatesAs a Legal Assistant, I played a pivotal role in supporting a dynamic team of 15 attorneys, paralegals, and managers, ensuring seamless operations through efficient reception and administrative assistance. My implementation of a client intake process utilizing Hummingbird DM, Library Maintenance, and Microsoft Outlook resulted in the successful addition of new clients with impeccable accuracy and minimal processing time. Moreover, I actively contributed to the firm's marketing endeavors, orchestrating e-blasts, seminar organization, and website updates, which significantly elevated brand visibility and fostered enhanced client engagement. Through my dedication and expertise, I continuously streamlined workflow, boosted team productivity, and positively impacted the firm's overall success.• Ensured all office functions ran smoothly in providing reception, administrative, and legal support to the staff of 15 attorneys, paralegals, and managers. • Offered a top-notch client experience and created strong trust and rapport with the firm right away by processing client intake forms to successfully add new clients into the system using Hummingbird DM, Library Maintenance, and Microsoft Outlook. • Expanded the firm’s online reach by completing marketing projects including e-blasts, hosting and organizing seminars, and updating the firm’s website.
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Customer Service RepresentativeEmerge Financial Wellness Oct 2012 - Feb 2013San Francisco Bay AreaIn my role as a Customer Service Representative, I demonstrated exceptional proficiency in resolving client inquiries with utmost professionalism and efficiency through phone calls, emails, and chats, resulting in a high customer satisfaction rating. My dedication to exceeding customer expectations and providing personalized assistance led to an increase in positive customer feedback. Additionally, I played a key role in data analysis, compiling and presenting daily, weekly, and monthly excel reports that enabled the management team to track company progress and make well-informed business decisions. Through diligent follow-up with borrowers, I successfully reduced delinquency rates, fostering timely repayments and maintaining positive customer relationships. My multitasking abilities were further evident in efficiently managing various administrative tasks for the CEO, encompassing meeting scheduling, errand running, document filing, travel coordination, and itinerary preparation, ultimately optimizing executive productivity and workflow.• Interacted productively with people from a broad range of backgrounds with different needs and concerns, capably addressing client questions and concerns over phone calls, emails, and chats. • Actively monitored the company's progress and pinpointed areas for improvement by preparing daily, weekly, and monthly Excel data reports. • Ensured loan recovery by consistently following up with delinquent borrowers in a sensitive matter to ensure timely repayments. • Streamlined operations and boosted efficiency in coordinating meetings, running errands, filing documents, scheduling travel, and preparing itineraries for the CEO.
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AssociateParallel Advisors Llc May 2012 - Sep 2012San Francisco Bay Area• Delivered a high level of service and attention when interacting with clients, answering multi-line phones and coordinating various client-related projects. • Introduced procedures to ensure 100% accuracy for tracking events and inventory using Excel spreadsheets and PowerPoint projects. • Created new client accounts every week through Fidelity Institutional Wealth Central. • Achieved high customer satisfaction ratings by collaborating closely with operations specialists and advisors to provide the best client experience. • Maintained a welcoming, organized, and professional environment as the office receptionist supporting a team of seven advisors with administrative and clerical duties. • Minimized errors in processing checks and maintaining accurate and up-to-date check log and other records. • Sustained high productivity and exhibited great technical proficiency with multiple platforms including Salesforce, Wealth Central, Black Diamond and Schwab Institutional for client and operations services.
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Cal Calling Center RepresentativeCal Calling Center Oct 2010 - Apr 2011San Francisco Bay Area• Communicated clearly and effectively to alumni, recent graduates, and seniors for successful fundraising efforts. • Generated large contributions from prospects through outstanding negotiation skills and persuasion techniques to bypass objections. • Earned a reputation for performing above and beyond targets, personally raising $250 on only the third training day and single-handedly fundraising $1150 in a single day, procuring a highest single contribution of $500. • Expertly managed high volumes of information to accurately record fundraising statistics data for every work shift.
Bowen Huang Education Details
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Society And Environment -
Human Resources -
University Of Berkeley ExtensionBusiness Administration
Frequently Asked Questions about Bowen Huang
What company does Bowen Huang work for?
Bowen Huang works for Fielding Graduate University, Nonprofit
What is Bowen Huang's role at the current company?
Bowen Huang's current role is Program Manager.
What schools did Bowen Huang attend?
Bowen Huang attended University Of California, Berkeley, Cornell University, University Of Berkeley Extension.
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