Bowen W. Email and Phone Number

- Lead the design of Gen-AI solutions for healthcare analytics teams to enable faster, more efficient access to critical information, significantly improve root cause analysis, predict anomalies with greater accuracy, and optimize healthcare resource utilization to drive better patient outcomes and operational efficiency.- Lead the Gen-AI design for marketing by creating automated marketing media and creative artifacts that streamline content creation, enhance campaign efficiency, and improve engagement through data-driven insights.- Lead and collaborate in diverse teams to create captivating product and service experiences for clients in industries such as Entertainment, Healthcare, Telecommunications, High-tech, Insurance, and eCommerce.- Apply human-centered design principles, conducting user research and strategic analysis to build service blueprints and user journeys.- Design interactive experiences, wireframes, and prototypes, iterating on designs to deliver high-quality products that meet client needs.

Lead the redesign of the design system for the RingCentral analytics portal. Partner with designers, PMs, and engineers to ensure the new design system helps align design standards across teams and improves overall efficiency. Redesign and user test the information visualization dashboard.

Collaborate with Lawrence Hall of Science and Oakland Children’s hospital to design and prototype an AR interactive game to improve children’s in-door exercise experiences.

Teach and facilitate course: DES INV 15 (Design Methodology). The course aims to expose students to the mindset, skillset, and toolset associated with user centered design. It does so through guided applications to framing and solving problems in design, business, and engineering

Conducted market analysis and user research (player surveys and user interviews) for The Sims 4 game feature. Designed, prototyped, and playtested new player interaction experience for The Sims 4 game. Collaborated with producers and engineers to ideate, implement, and ship the feature.Designed UI art for the new expansion game pack using Sketch and Photoshop.

Responsible for product design and development of AirPay, an e-Wallet payment service in Great South East Asia. Collaborate with business partners, designers and engineers to provide the best solutions for mobile payments in the area to achieve the best user experience as well as business goals (Top 3 Payment App in Thailand in Market Share)Design and develop product promotion services, bill payment services, digital purchase, third party implementation services and user experience redesign functions in Thailand and Vietnam Markets.

Using Design thinking method to redesign Client on boarding process for Wealth Management Client On-boarding System.Managing Client On-boarding System Project for Singapore and Hong Kong in Wealth Management Department.In charge of Wealth Management Global data analysis project to enhance risk control for APAC region.

Front End developer use reactJS to develope wealth management client e-banking system--website.QA tester in Wealth Management Client Output Team. In charge of 3 UAT change release.

Business Analyst in Global Market Transactional Reporting. Wrote BRDs based on the requirements from Regulatory Operations team. Coordinated and communicated with developers and testers to do the test reviews for the projects.

Summer Intern in CIB Technology Production Management Team (Global Incidence Management Team)

Use AppleScript programming language to automate business function (Microsoft Excel Process and SAP system)

Organization Committee for Rewards and Recognition Events for whole AIESEC NUS (around 120 members) in charge of logistic. Held the event successfully.Facilitated the Spring recruitment drive for Faculty of Arts and Social Science students and won the First Price in this Recruitment Marketing Campaign.