A PRINCE2 and TOGAF-accredited IT professional with over 20 years' commercial experience in professional services, IT services and software vendor organisations. Since 2014 I have forged a successful career in developing business, managing customer account relationships and delivering software solutions to the legal services industry. This followed 11 years at two UK Top 20 law firms in analysis, project management and architectural roles where I gained extensive knowledge of the business challenges, technology strategies and operations of professional services organisations.• Extensive client-facing experience in account management, pre-sales, sales and delivery capacities providing the highest levels of professional service and support• Very strong business analysis / consultancy experience has enabled development of a keen eye for detail with capacity to articulate business needs and translate these into solutions that are fit for purpose and cost effective• Well-developed knowledge of systems development lifecycle with strong technical appreciation, architectural and documentation skills• Solid project management experience honed on delivery of desktop transformation, applications development, packaged solution and business change projects across international jurisdictions• Leadership of technical / business-facing project teams both locally and distributed internationally with responsibility for budgets, adept at engaging stakeholders, project governance and reporting structures, issues and risk management and ability to communicate effectively across all levels of an organisation
Listed skills include Document Management, Change Management, Project Management, Prince2, and 20 others.