Paul Bower Email & Phone Number

Sheffield, Gb

As Global Account Director, I am responsible for managing the strategic global relationship with a number of large, multinational customers (Big Law and Big 4), ensuring each is fully engaged with our solutions and innovations and fully supported in their adoption of our technology to ensure maximum ROI.iManage is dedicated to making knowledge work by enabling organisations to uncover and activate the knowledge that exists inside their business content and communications. Using artificial intelligence and powerful document and email management creates connections across data, systems, and people while leveraging the context of organisational content to fuel deep insights, informed business decisions, and collaboration. Underpinned by advanced, need-to-know security, iManage delivers sophisticated governance approaches and enables workflows that help solve complex business challenges and enable better business outcomes.iManage is committed to helping our users and their organisations make knowledge work in four core ways:• Create - find and create value inside their organisation to activate expertise • Collaborate - connect and share safely anywhere and eliminate friction to make faster, better decisions • Protect - manage and protect the IP by embedding governance security seamlessly into workflows• Innovate - innovate with confidence in our ecosystem of partners and integrations

• Responsible for client account management, business consulting and consultative sales of Tikit’s services and own IP solutions (Carpe Diem, TMS, eMarketing, etc.) and partner solutions (iManage, Mimecast, HighQ, etc.)• Successfully managed a large customer portfolio across the North of England, Midlands, Republic of Ireland and Scandinavia engaging with C-level, senior managers, project / change management and technical delivery roles• Consistently achieved sales performances that exceeded target by developing a trusted advisor relationship that provided insight and value to my customers This was achieved by understanding their core needs and aligning them with the capabilities of Tikit and partner solutions and associated services• Successfully delivered business consulting and project leadership for a number of high profile customer engagements. These included a firm-wide transformation programme to adopt “need to know” information governance, effective matter filing and template management and a number of projects to achieve operational data consolidation following mergers

Solution Architect in Strategy, Architecture and Engagement team with responsibility for ensuring architectural oversight and IT strategic support for Business Legal Services division• Assigned overall leadership for Assembled Desktop component of firm’s End User Compute project, a multi-million pound programme to deliver desktop transformation to 2300 users across 8 offices:-- Technical ownership of OS platform including management of third party resources to deliver Windows 7 / Citrix XenApp 6.5 published desktop configuration using AppSense Environment/Application Manager products, including user profile virtualisation-- Successfully led application discovery, preparation, remediation and testing of “line of business” applications for new desktop platform-- Significant involvement in business engagement and implementation of new desktop to initial pilot teams prior to commencement of full firm rollout• Devised architectural strategy and technical vision for a Knowledge Management programme aimed at ensuring maximum ROI for firm’s KM investments including vendor engagement• Provided architectural support for a number of merger & acquisition activities including IT discovery and due diligence• Technical involvement with a number of business-critical “Proof of Concept” initiatives including Case Management-Document Management integration, Print Cost Recovery for commercial departments and Centralised Scanning and Routing

Project Manager in IT Programme and Portfolio Delivery team responsible for delivery of business-critical IT and change projects• Led development team of 12 in on-going production of IM's internal C#/SharePoint-developed Case Management System:-- Delivered 4 major system releases to 500 UK users in 6 months-- Defined on-going scope and communication of product delivery roadmap / functionality-- Closed down development project following strategic decision to re-platform and ensuring adequate knowledge transfer into BAU• Delivered strategic platform change for Business Legal Services division in UK, on-time and 10% under budget:-- Devised platform strategy in conjunction with division’s Operations Director including benefits case assessments to enable new product procurement-- Implemented “best of breed” Document Management system (iManage WorkSite), Template Management capabilities (Tikit TMS) and additional value add facilities (Tikit) to 350 users across 5 offices whilst supporting associated business change communications and training-- Migrated existing matter data from legacy system in parallel with rollout schedule to ensure business continuity• Delivered range of system upgrades and process changes to Spanish offices: -- Upgraded legacy case management system to allow greater adoption of “paperlight” processes-- Introduced iManage WorkSite to commercial departments, delivered via Citrix

Project Manager in Applications department within global IT function focused on offices across the UK, mainland Europe, Middle East and Asia• Led Next Generation Desktop programme, a multi-million pound, international desktop transformation:-- Delivered tactical improvements to legacy desktop platform to boost business perception-- Defined strategic programme vision, scope and budget in conjunction with consultancy partner-- Established overall programme structure and plan to develop, prove and deliver future desktop service including delivery of first pilot office to enable business engagement and feedback• Implementation management on multi-million pound business change programme to consolidate firm on to a single Practice Management System (Elite Enterprise):-- Co-ordinated end-to-end delivery of implementations in France, Belgium and 6 offices in Asia, planning execution and balancing programme resources against other regions-- Managed relationships with senior business representatives and local finance teams to ensure active project engagement-- Remotely managed regional IT teams to execute a range of preparatory IT activities• Delivered a high profile Microsoft Office / Document Management upgrade to all UK offices in 6 months:-- Devised most efficient upgrade approach including automated removal of obsolete applications-- Co-ordinated implementation schedule, resourcing, communications and accountable for live weekend test teams of up to 30• Coordinated all IT system changes to support a global business restructuring programme

Business Analyst in Applications department within global IT function focused on offices across the UK, mainland Europe, Middle East and Asia• Lead analyst on programme to select, implement and leverage an Enterprise Document Management System (iManage WorkSite) for 5000 users across 48 offices globally:-- Delivered initial product selection RFI / evaluation prior to business / configuration analysis, use case specifications and testing of core DMS, integration with other critical firm systems and data migration-- Managed application development to integrate firm's legal document templates in MS Office with the DMS-- Extensive involvement and leadership of implementations across the UK, Europe and Asia providing business support and acting as global product champion to increase awareness and exploitation

System and implementation consultancy for a Java/J2EE product developed to provide clients additional consumer servicing capabilities to their existing investment in the company’s mortgage product suite:• Accountable for product development and deployment analysis including documentation of the product delivery road map, technical infrastructure requirements and project management considerations• Extensive involvement with pre-sales, new business pitches, project definitions and implementations for clients including; Royal Bank of Scotland Group, Co-operative Bank, Britannia Building Society, etc.

Joined IBM Global Services' graduate recruitment programme, receiving 12-months graduate training in parallel with client-facing activities. Achieved IBM accreditation and membership to the corporation’s IT Specialist profession in line with following engagements (and durations):• Systems Test Analyst - Mortgage Data Migration Project - Barclays Bank PLC (1 month)• Business Analyst - Air Freight Exchange Project - Global Freight Exchange (GF-X.com) (15 months)• Business Analyst - Home Shopping Ordering and Fulfilment Project - ASDA Stores Limited (12 months)• Analyst/Programmer - EPOS Based Replenishment Project ASDA Stores Limited (8 months)• Developer - Pension Data Clean-up Project - Standard Life Assurance Company (6 months)