Oversee all operations of the IT department including strategic planning, ensure all systems are up and operational, develop policies and procedures, manage third party relations and work intricately with the rest of the management team.

As a Network Engineer I have a lead role in designing, programming and implementing small to large complex networks in both single and multi site facilities. With this role I also deal a lot with fiber optics, VoIP with SIP trunks, wireless mesh networks, firewall security and other security measures, system administration, network camera integration and installation. I work a lot with school districts, banks, small and large manufacturing facilities, multi site configuration.

Rock Town Consulting, a division of Rock Town Corporation, provides Information Technology services to businesses throughout the Midwest. These services include Network Design & Implementation, Telecommunications, Information Systems, Website Development & Hosting, Service & Support. We have certifications in Microsoft, CTP, A+, Network+, Security+. We also do certification training on A+, Microsoft, Network+ Security+.As a Senior Technical Analyst I am responsible for overseeing projects for our clients including but not limited small businesses up to large government projects. Some of the projects that we do include but not limited to:- Designing network infrastructure layout and implementation including cabling for data and voice, Wireless Mesh Networks, Guest Networks, Surveillance Systems, Door Boxes, etc.- Server programming and implementation (Unix ,Windows, etc.)- Website design and development (HTML, PHP, etc.)- Telecommunication Consultation for phone system design and implementation (VoIP, PBX, Multi-Site configuration)- Provide desktop technical support for a wide range of technology (computers, mobile devices, networks, etc.) (Level 1 to Level 3)Our staff also has extensive background in the health care industry. In particular we do a lot of technical support for EPIC products. As a licensed and certified EPIC specialist we can provide hospitals and other healthcare related organizations who use EPIC with exceptional customer support and technical expertise.

While at Lynde Consulting I was responsible for ensuring that their nearly 300 customers were happy and try to improve their services by either upgrading what they currently were getting from their current telecom provider, offer redundancy, look at other avenues to improve their services, etc. I was also responsible for bringing in new clientele and negotiate with the telecom providers on their behalf.Also was in charge of wiring their new office for data/ phone lines and setting up their network. Was their IT support for questions and fixes.Client projects worked on/knowledge on:- MPLS, fiber, coax, all forms of copper (examples: T1, DS3, PRI)- Phone system circuitry cards and configuration, scoping out facilities to ensure they had the right infrastructure in place for the type of connectivity and wiring their phone system needed including hosted phone systems.

Telecommunications Sales Executive:- Generated leads through networking and cold calls (98% of my leads through my strong network, the other 2 percent from cold calls)-In 2012 my sales were up 445% from 2011- 70% close ratio for prospects - Conducted SWOT analysis for untapped markets- Represented company at community events, networking events, and other functions Technician:- Installed phone systems- solved technical problems- wired buildings, etc.COMPANY INFORMATION:Since 1981, Phones Plus of Janesville, Inc. (Phones Plus) has and will always remain committed to establishing lasting business relationships with our clients. Phones Plus offers innovative voice, video, and data networking solutions that increase our clients' profitability and gives them a competitive advantage in their marketplace.In practicing long-term communications management, we build successful business relationships. We continue to assist clients in creating competitive advantages through implementing working technology plans. These plans are continuously evaluated and revised to accommodate an ever-changing industry. Phones Plus recognizes the importance of building technology around people, not people around technology.Multi-location applications are our specialty. Our unique understanding of national and government accounts enables Phones Plus to institute a standardization process that many multi-location companies desire. As an industry leader, Phones Plus has cemented lasting partnerships with all of the manufacturers we represent. Technology implementation is only successful if it works and achieves greater profitability for you

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Oversaw all recruiting efforts internally and externally along with overseeing all strategic employment consulting for our clients while managing three recruiters who I hired and trained.My main role was helping businesses analyze their recruiting practice and help them improve it by either changing the structure of the interview, changing interview questions, incorporating an HR tool or assessment, or redo the entire process from scratch. This led into HR Consulting including revamping employee handbooks, policies and procedures, etc.I also helped businesses analyze their retention strategies including but not limited to benefits, payroll, time and attendance, employee recognition programs, etc.I had many different rolls with Select Solutions ranging from consulting, recruiting, overseeing business operations (including website management, administrative work, strategic planning, etc.), pre-employment assessment expert, to managing vendor relations.