Bowie Luo Email & Phone Number

Brisbane, Queensland, Australia

Eagle Farm, Queensland, Australia

Deal with clients’ incoming call and solve field agents work difficulty.Monitoring of daily requirements to ensure compliance with service levels & the effective utilisation of technical resourcesMaintaining, reviewing & updating database information

Brisbane City, Queensland, Australia

• Find share-ride drivers and persuade them to register as an InDriver’s driver.• Contact potential clients over the phone and guide them to use InDriver platform.• Set up Facebook page and publish marketing materials to attract potential clients.

Brisbane, Queensland, Australia

•Meet monthly sales closing quotas on a consistent basis.•Design and develop new customer sales applications and recommend enhancements for existing applications.•Conduct follow-up telephone calls per customer requests.

Brisbane, Queensland, Australia

Brisbane, Australia

• Responsible for feedback surveys, including creating surveys, collecting information, analysing data, preparing reports, presenting findings to the board, and executing approved improvement plans• Held marketing events including seminar, exhibition and booth presentation• Arranged follow-up calls and invited leads for consultation sessions with outperformed conversion rates• Monitored and optimised SEO performance via Google Analytics and Google Search Console• Prepared marketing content and creatives including brochure, poster, ebook as well as advertorial content• Sent out highly engaged EDMs via Mailchimp to segmented audience groups• Managed the lead and customer database including data consolidation, standardisation and maintenance

Kenmore Qld

• Managed and successfully launched the “lucky-draw” campaign to increase public awareness, tasks including creating landing pages with disclaimers, posting via social media, sending newsletters and liaising with the sponsor Vet Shed. The competition was launched, and the outcome was better than expected.• Involved in the initial stage of a government collaborated project, including managing social media platforms, designing posters, updating website content and planning events• Rebuilt Google Ads campaigns with ongoing optimisations and presented the performance reports to board members• Sent out EDMs to subscribers and donors via Keela (CRM) and optimised the open rate and click rate

Meadowbrook Qld

• Redesigned the website with updated information via Weebly• Managed Facebook and Instagram performance including homepage maintenance and native posts• Cleaned up and consolidated data from various data sources• Served walk-in members and received testimonials

Brisbane City, Queensland, Australia

Providing customers with the most suitable plans for property investment in order to achieve the highest return on investment.

Bachelor'S Degree, Marketing

Bachelor'S Degree, International Business

Activities and Societies: Officer of Organization department of the Student Union

High School

Activities and Societies: Department of Organization of Student Union