The US Digital Service recruits industry professionals for short-term work on critical government services. Currently, I am an Engineering Lead for the IRS working on their Direct File program, a free, accessible, and easy to use web application for filing your federal taxes. I manage three distributed teams consisting of sixteen engineers working on expanding the tax scope for the 2025 tax filing season, while coordinating with our Product, Design, and Delivery teams to mature our tech stack and software development processes.

* Adjunct professor for the Computer Science and Information Technology department, teaching an evening programming course one night a week to students from a wide range of backgrounds, ages, and skill levels.* Courses taught include Introduction to Problem Solving and Computer Programming (C++), Data Analytics with Python, Web Development with HTML and CSS, Website Development with PHP, C++ Software Development, and Java Software Development.* Taught and mentored hundreds of students over the years and have even had the pleasure of getting to work with some of them in the industry.

Senior Engineering Manager for the UI/UX team on the Next Generation Point of Sale program, a huge multi-year initiative to bring the Kroger point of sale applications (staffed lane, self-checkout, customer service desk, fuel center) in-house, providing more frequent updates, greater customization, better observability and metrics, and increased speed, usability, and overall ease of use for associates and customers.* Managed a globally distributed team of thirty software and quality assurance engineers divided between two front-end web teams, a mobile team, and an API team. The team was a mix of Kroger employees and contractors from three different companies including onshore and offshore folks.* Coordinated with the Product and Design teams to help define the what and why and worked with my tech leads and team to come up with a roadmap for how we would achieve the programs goals.* Coordinated with other Engineering Managers in the program to integrate with multiple microservices, applications, and hardware devices.

* Built out a new Voice & Emerging Platforms team, organizing a disparate set of one-off applications built by former NPR staff and third-party developers under a single group.* Responsible for the technical delivery of the Alexa and Google Voice Assistant applications, serving up over 4 million hours of content to 1.5 million listeners each week.* Worked with both internal and external stakeholders to prioritize bug fixing, feature development, and new application development against team capacity and (often) conflicting goals.* Developed a data-driven team culture, leading to a 300% increase in our listener hours KPI for Alexa.* Increased team performance, productivity, and morale by standardizing on asynchronous agile development processes, supporting team members in multiple time zones with varying work schedules and allowing for more uninterrupted, focused development time.

* Helped grow the company from a small team of eight into a mature organization of over one hundred and twenty people. I set the tone and direction for the engineering staff and helped foster an inclusive culture of continuous learning and improvement.* Mentored engineering managers and technical leads on approaches to developing their projects and teams, as well as their own careers. Led the engineering team in adopting industry best practices and encouraging standardization across the organization on tools, frameworks, and development platforms, ensuring our project teams were positioned well to deliver high quality custom applications to our customers.* Managed the training budget and programs for over forty people, aligning the career goals of our software engineers with the strategic growth goals of the company (encouraging folks to take an interest and train in areas such as Data Science, AI/ML, and DevOps).* Created and managed the Mile Two Internship Program, providing thirty two interns with an opportunity to work on cross-functional teams to design and build internal R&D software applications alongside our experienced staff. Improved diversity and inclusion efforts at the company, setting and exceeding a goal of hiring 50% of our interns from under-represented groups in technology.

Technical Team Lead and Principal Software Engineer for several contracts for the National Geospatial-Intelligence Agency (NGA) and the National Air and Space Intelligence Center (NASIC) developing web-based mapping and data visualization applications for intelligence analysts. Worked closely with end users to understand their job functions and needs first, then built tools to help distill a large amount of complex data into a useful format and answer key intelligence questions.

Lead Software Engineer for NGA Innovision’s GIAT Research and Development lab at NASIC. Led an agile, ten-person team responsible for the rapid prototyping of software to provide new capabilities for use across the intelligence community. Performed a wide variety of software development tasks, from gathering, mining, and warehousing extremely large datasets to designing and developing forward-looking user interfaces using front-end web technologies.

Developed software for a news and social media startup. Wrote specialized “Harvesters” for scraping specific types of content off of websites (news articles and used car listings). Utilized cloud computing technologies (Amazon EC2) to scale out content harvesting and mining tasks.

Worked as a technical team lead on a number of projects supporting the National Air and Space Intelligence Center (NASIC) at Wright Patterson Air Force Base. In addition to my programming duties, I mentored junior members of the team on software engineering best practices and drove the adoption of agile software development techniques such as Test Driven Development, Continuous Integration, and Scrum, leading to higher quality software developed faster. Subject matter expert on developing web-based data visualization applications for intelligence analysts.

Developed several of the Engyro non-Windows monitoring agents for Microsoft's System Center Operations Manager, allowing customers to monitor their Linux/Unix servers and software (such as Apache HTTPD and Oracle DBMS) alongside their Microsoft assets. Worked in a very dynamic environment where schedules and features were constantly changing based upon customer feedback and needs. 
Engyro was acquired by Microsoft in March 2007.

Worked on the Red Hat Network Satellite Server product helping to deliver bug fixes and new features to customers on a tight release schedule. I worked on the server-side team, responsible for developing the web interface and APIs to allow system administrators to update and manage a large network of Red Hat Linux machines easily. Day to day activities consisted of writing code for the Java based web application, documenting code and best practices, writing test plans, preparing level of effort time estimates for project management, and helping team members debug code.

Responsible for intranet design, development, and maintenance. This involved prioritizing project requests from multiple customers, developing prototypes and collecting feedback, determining time and resource estimations, implementing the project, and maintaining the site after completion. Led a team of three web developers and was responsible for delegating tasks and responsibilities to members as projects were received from customers. Among sites developed were a document management system for ISO documentation, a portal providing news and company information, and a group management site providing dynamic workstation assignments, news and announcements, tips and tricks, and up- to-date software reference information.