Bo Wu Email & Phone Number

New York City Metropolitan Area

· Gather and analyze information of each attorney and paralegal’s caseload, billable hours, non-billable hours, and legal fees to design and optimized caseload assignment model and to increase the efficiency and accuracy of our legal services; · Analyze and measure the whole firm’s performance and case worth such as revenue, cost, timeline, and profit.

New York, United States

• Responsible for new case intake, translation and keeping case notes；
• Responsible for Customer Relationship Management （CRM）and dealing with the complaints from our clients;
• Responsible for other administrative management tasks;
• Identify the existing and potential risks for clients;
• Provide risk management solutions for attorneys;

New York

• Participated in Empire Merchant Culture Changing Project.
• Conducted an Engagement & Culture Survey with Empire Merchants' employees.
• Developed a Playbook for Multi-Faceted College Partnership Program for Ridgewood Savings Bank.
• Recommended Ridgewood Savings Bank to launch an international student saving program.

Xiamen, China

• Collected and analyzed daily business data using Cargo Management System.
• Negotiated with other airlines to sign SPA agreements in order to broaden air networks.
• Assessed operational cost, fuel surcharge and other charges to maximize revenue.
• Established operational indicators to mitigate costly risks
• Consulted with International Business Department and Revenue Management Department to design new Cargo Revenue Management System.
• Selected the qualified international freight forwarders to get more goods from customers.

Tianjin, China

• Researched international airports to identify successful models that generate jobs and economic prosperity for cities and communities.
• Researched FedEx and UPS to identify key factors about how to develop air logistics.
• Participated in five aviation economy research projects in China, such as Beijing Daxing International Airport and Zhengzhou National Airport Economic Demonstration Zone.
• Summarized search results by preparing written reports, graphs, fact sheets and tables to illustrate how to lay out cargo village and airport infrastructure.
• Collaborated with leadership team to identify relevant questions and determine best methods of collection.
• Wrote and edited data collection forms and questionnaires.

Education record

Mba, Enterprise Risk Management, 3.9/4.0

Activities and Societies: Gamma Iota Sigma， Ascend

Master Of Engineering - Meng, Logistics Engineering, 3.8/4.0

Bachelor'S Degree, France

Bachelor Of Economy, International Business, 3.7/4.0