Boyd Ellison Email & Phone Number

Oakland, California, United States

San Francisco Bay Area

- Diagnosed and repaired damaged HP/Samsung/Dell/ASUS Chromebooks for multiple schools in the Bay Area- Wiped and reimaged older staff MacBook Air laptops for reissue to new staff members as loaner laptops until new ones arrive

San Francisco Bay Area

- Diagnosed and repaired damaged student Lenovo/HP Chromebooks for client schools around Bay Area- Wiped and re-imaged student iPads and Chromebooks with updated management software- Mounted and configured wired Access Points for classroom/staff use- Completed third-party independent contract work-orders via Field Nation involving desktop.

San Francisco, California, United States

- Completed 160 hours of paid on-the-job training in the IT field- Collaborated with a 5-person team to provide IT support for UCSF Mission Bay- Applied skills learned in technology fellowship to solve real-life IT problems such as basic troubleshooting of network/printer issues, wipe/re-image laptops and desktops (Mac/Windows)- Communicated technical.

San Francisco Bay Area

- Completed highly-competitive program with over 360 hours of industry-expert-led IT training - Collaborated with cohort members in supportive study experiences leading to certificate completion- Set up Ubuntu VM with Oracle VM VirtualBox and modified computer permissions in the BIOS- Deconstructed and reconstructed a PC tower and tested connections to.

Oakland, California, United States

• Administered 10-45min interviews on behalf of the US Census Bureau in order to obtain comprehensive demographic data
• Worked with diverse and vulnerable populations to collect and process personal data in a way that ensured complete individual privacy and confidentiality
• Utilized customer service skills to de-escalate volatile situations and persuade potentially hostile individuals to cooperate in completing the required census questionnaire

Berkeley, CA

• Interacted with a high volume of diverse customers with a focus on customer service
• Managed a multi-line phone system while simultaneously assisting customers with questions and completingcomplex transactions
• Assessed customer returns and processed returned products for resale

Oakland, CA

• Operated a point-of-sale system in a busy and fast-paced retail environment
• Sorted, stocked, and organized a broad assortment of grocery products for sale

Oakland, CA

• Drew blood from patients
• Created inventory of collected lab specimens
• Prepared lab specimens for processing

San Francisco, CA

• Assisted clients in choosing custom suit designs
• Organized and straightened inventory and performed general cleaning

Oakland, CA

• Went door-to-door and attended events in order to promote Comcast services
• Scheduled installations for my customers and managed trouble calls and service/bill disputes

Bachelor Of Arts (B.A.), Psychology

Computer Software Technology/Technician

Code The Dream's Intro to Programming class covers: - JavaScript (basics, functions, loops, arrays, objects, DOM manipulation) - HTML.

Google It Support Professional And Comptia A+ Dual Certificate, Information Technology

- 260 hours of mixed live zoom and self-guided online instruction via Coursera including CompTIA A+ Certification preparation and IT job.

Computer Software Engineering

Activities and Societies: Basic HTML/CSS JavaScriptTraining program that teaching basic HTML/CSS and JavaScript to underrepresented.

Clinical Laboratory Science/Medical Technology/Technologist

• Studying Medical Assisting, Human Anatomy and Physiology, Chemistry, Biology • Human cadaver exploratory dissection

Emergency Medical Technology/Technician (Emt Paramedic)

• Completed 144 hours coursework in emergency medicine and state and national EMS laws • Performed observational shifts with WestMed.

Phlebotomy Technician/Phlebotomist

• Attended 80 hours of coursework in biology, human anatomy, and hospital protocol • Completed 80 hours of in-class training in.

American Sign Language (Asl)