Retainer software engineering/development/troubleshooting & systems integration services. Most projects executed under high pressure schedules and delivered in 3 months or less, occasional long-term projects acting as company employee. Full stack software development, ground-up DevOps & CI/CD implementations with several stacks/providers, container & serverless implementation/migrations, web & mobile user interfaces, high volume data engineering, custom cloud to back office/legacy app integrations, line-of-business and public-facing web applications development and support, custom SOA and message oriented systems integration, network design, security, data connectivity, telecommunications and VoIP.Lines of Business:Marketing/Ad TechField Services - Electrical/MechanicalOnline Media SyndicationNon-profit organizationsLogistics/TransportationFinancial services/wealth managementNatural gas servicesAuto services

Industry 4.0 & manufacturing automation consultancy focused on security/CMMC, SCADA, custom Human Machine Interfaces, custom Manufacturing Execution Systems, legacy machine data collection, real time integrations to back office ERP & systems management platforms.

Responsible for Software Development, Architecture, Security and Integration on behalf of Logical Ally clients across the U.S.Focus areas:Salesforce | Force.com platformMobile Application Development | Android - iOS - Web/NativeCloud Services IntegrationLegacy Systems Integration

High level systems architecture and security design. Software architect.Design and implement partner-facing real time EDI systems in reverse logistics/repair/refurbish line of business handling cellphone handsets. ~250,000 devices processed monthly.Design and implement web based interfaces for non-technical users/order processing in high volume cellphone handset refurbish lines to allow high speed barcode scanning, dynamic/configurable process tracking, and order verification/printing.Evaluate/select technologies, code proofs of concepts/demos/production, train/mentor in-house development staff on enhancements/care and feeding.Specification evaluation and writing for systems integrations with partners (EDI) and in-house integrations between ERP, WMS and accounting (Great Plains) systems. Implement agile methodologies with development teams and PMO.Technology/capability evaluation and business consulting for potential partnerships/joint ventures.

3rd Level/debug/on-call support for: highly available/automatic failover firewall and vpn solutions; service provider class provisioned/centrally managed firewalls/vpnsProfessional services consultant - financial services/banking Fortune 500/Fortune 100Served in technical support capacity supporting high availability technologies for highly available high capacity firewall (clustering) and large scale enterprise management (Provider-1) installations. Served as 2nd shift technical leader and hot issue on-call engineer for clustering products. Contracted to high visibility customers as a Professional Services Consultant (i.e. FiServ, Bank of America, others) for onsite support of critical issues.

IT Consulting and Services.Practice areas of software development, line of business applications and support, network design, security, data connectivity, telecommunications and VoIP.Consulting on behalf of several national system houses ex: Perot Systems, Verizon Network IntegrationLines of Business:Academic Institutions - Large Universities (30k+ enrolled)Regional Pharmacies with Online Presence/StorefrontsFinancial services/wealth managementInternational logistics

3rd level/debug/oncall support for various firewall, vpn and ip infrastructure management solutions.Provide customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of technical products. Handle trouble ticket escalations, duplicate customer issues and document solutions in lab environment (bench). Generate and analyze debug information. Troubleshoot complex and difficult TCP/IP issues in customer networks in isolating problem causation. Responsible for supporting all products on all platforms.Recognized for soft skills and ability to handle delicate situations - frequently asked to handle issues for and work with difficult customers. Recognized for technical skill - frequently called upon as a resource for other engineers.

IT Consulting and Services.Practice areas of software development, line of business applications and support, network design, security, data connectivity, telecommunications.Provide network/systems engineering consulting services to clients throughout the United States, primarily in the DFW Metroplex and Bay Area/Silicon Valley. Perform business requirements analysis, technical requirements analysis, implementation, review and project management.Provided Y2K risk analysis and mitigation plans for legacy systems, newer corporate distributed networks and telephony systems.Lines of Business:Financial services/wealth managementRF/Electronics test and certificationCivil engineering/constructionArchitectureInternational logistics

Contracted to Frito Lay HQ, Plano, TX2nd Level NOC support of wide variety of LOB, manufacturing and distribution systemsProactive network/systems analysis and maintenance as well as some minor mainframe systems administration.

Intern/technology management and support at Northrop Grumman TEC/Technology Evaluation CenterAdministration of the Corporate Evaluation Center NetWare/NT/Unix product evaluation and testing LAN. Product searches and evaluation. Matrixed to Commercial Aircraft Division to provide weekend technical support for: Numerous production IMS/DB2 applications running on MVS; Mainframe and Unix based CAD/CAM/CATIA applications

Provided software support across PC, Mac, and OS/2 platforms for major national online service.Became a "mentor" - taking calls from other support personnel with difficult support questions.