Christy Boyd Email and Phone Number
I am a determined and results-oriented Operations Executive with a proven history of steering organizational success through relentless determination, enduring optimism, and principled leadership. I am acknowledged for my ability to promote collaboration and implement continuous process improvement strategies that significantly boost operational efficiency. I excel in developing innovative methods to enhance customer loyalty, increase sales, and surpass competitors. My expertise lives in analyzing operational challenges and implementing optimal solutions. Additionally, I am deeply committed to maintaining excellence and consistently achieving exceptional outcomes. I welcome all invitations to connect, and I can be reached at cboyd5050@gmail.com, please let me know if I can do anything for you. Key Skills Include: Stakeholder and Partner RelationsComplex Change ManagementTeam Training, Mentoring and EvaluationStrategic Vision and ExecutionProcess Identification and Issue Resolution Cross-Departmental CollaborationBuilding and Leading Top-Performing TeamsMethodical Planning and Tactical ExecutionCustomer Service and Operational ExcellenceLarge Scale End-to-End Project Management
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Senior Vice President Business DevelopmentCircle By Trusty.Care Jan 2024 - PresentNew York, United States
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Senior Vice President Business DevelopmentTrusty.Care Jan 2024 - May 2024New York, New York, United States
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Evp Of Shared ServicesSenior Market Advisors Jun 2021 - Dec 2023Nashville Metropolitan AreaRose through the leadership ranks to Executive Vice President of Shared Services for one of the nation’s largest field marketing organizations (FMO), partnering with Medicare carriers and agencies to serve older adults. ▪ Pinpoints organizational gaps and inefficiencies, turning them into opportunities for excellence. ▪ Supervises six staff across multiple departments, including Corporate Project Management, Data and Analytics, Account Management, Compliance, Information Technology, and New Business Recruitment. ▪ Instrumental in leading the Account Management Team in 25% YOY growth in FY20, FY21, and FY22, and the team is on track to meet objectives in FY23. ▪ Accountable for managing department budgets while constantly monitoring and controlling expenses. ▪ Represents the organization at internal and external events, negotiates contracts, and utilizes company resources to optimize production and achieve financial objectives. -
Gvp Of OperationsSenior Market Advisors Feb 2021 - Jun 2021As Group Vice President of Operations, directed five staff across multiple departments, including Corporate Strategic Analytics, Compliance, Corporate Project Management, Vendor Management, Human Resources, and Marketing. Governed department budgets, controlled expenditures, and offered direction to meet set goals. ▪ Designed and produced extensive marketing strategies through diverse channels to generate leads for customers and agents while conducting campaigns to bolster the company's industry standing. ▪ Championed the comprehensive overhaul of all vendor contracts and internal processes related to vendor agreements, leading to cost savings of over $500,000 in the initial year.
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Associate Vice President Of Marketing OperationsSenior Market Advisors Apr 2018 - Feb 2021Nashville, TennesseeHired as Associate Vice President of Marketing Operations, ran day-to-day operations and staff spanning Compliance, Vendor Management, Human Resources, Digital Marketing, Call Center, and Provider Relations. ▪ Stood up two new business lines (HealthMatch and Florence) that brought in significant new revenue streams for the organization. ▪ Created a change management plan to transition employees from the company Founder to new owners. ▪ Led the call center staff in consistently meeting or exceeding daily and monthly targets and KPIs. ▪ Partnered with the company’s CEO and COO to prepare the company for a multi-million-dollar acquisition.
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Director Of Product DevelopmentAffinion Group Jul 2010 - Apr 2018Franklin, TnPromoted repeatedly, each with escalating leadership roles as an integral part of a leading firm providing marketing services to financial institutions. As Product Development Director, headed up research, testing, and implementation of novel insurance products for financial institutions and direct-to-consumer marketing groups. ▪ Launched a groundbreaking Guaranteed Issue Accident and Sickness product, including hospitalization for any cause, and promoted it through direct mail marketing. ▪ Managed three Full-Time Employees (FTEs), leading staff hiring, training, and performance management. ▪ Discovered and forged partnerships with new insurance carriers and vendors, overseeing the proposal process, leading contract negotiations, and maintaining ongoing business relationships. ▪ Spearheaded the RFP processes, negotiated vendor and carrier contracts, and served as the chief liaison for carrier relationships. ▪ Affirmed for routinely meeting or surpassing monthly targets and Key Performance Indicators (KPIs). -
Senior Manager, Insurance ProductAffinion Group Jun 2008 - Jul 2010Franklin, TnAs Senior Manager, conceived, executed, and sustained a range of insurance products covering life, accident, health, and property and casualty, including customer fulfillment services.
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Product Manager, Insurance ProductAffinion Group Feb 2007 - Jun 2008Franklin, TnAs Product Manager, set up, ensured accuracy and compliance, and oversaw insurance products and customer fulfillment for Life, Accident, and Health insurance within Affinion's production systems.
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Operations Manager, Client ServicesAffinion Group Jan 2004 - Feb 2007Franklin, TnHired as Operations Manager to supervise the establishment of production systems and to ensure the prompt execution of direct mail marketing campaigns for insurance, membership, and packaging services programs aimed at banks and credit unions.
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Marketing AssistantImpact Financial Services 2003 - 2004Franklin, TnResponsible for administering Overdraft Privilege programs marketed to Credit Unions.
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New Business AnalystLong Term Preferred Care, Inc. 2000 - 2003Franklin, TnProvided support to Long Term Care insurance agents and internal staff; examined insurance applications for accuracy and qualification for coverage before submission to carriers.
Christy Boyd Education Details
Frequently Asked Questions about Christy Boyd
What company does Christy Boyd work for?
Christy Boyd works for Circle By Trusty.care
What is Christy Boyd's role at the current company?
Christy Boyd's current role is Determined and Results Oriented Sales and Marketing Executive.
What schools did Christy Boyd attend?
Christy Boyd attended Volunteer State Community College, Middle Tennessee State University.
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2aol.com, impedimed.com2 +176058XXXXX
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Christy Fritch
United States1gianteagle.com -
Christy Boyd
Kansas City Metropolitan Area
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