Boyd Moon Email & Phone Number

Colorado Springs, Co

Managing the day to day operation and the deployment of Dynamics 365 across all divisions of David C Cook. Responsible for all Dynamics solutions relating to Sales, Marketing and Customer Service.

Colorado Springs, Co

Successfully managed the Web Development team and the operation of all business systems and data intelligence relating to the HDI division and it’s integration to multiple UBM parent systems. Managed the development of all web properties and the integration of the SiteCore CMS. Managed the Microsoft Dynamics CRM system serving both local and remote users. Managed and Developed CRM and Accounting solutions for all Membership, Event, Training and Service products. Developed procedures and processes for the delivery, service and support of all products and services. Personally Migrated the HDI Development team and the product owners from chaos to Agile development styles, improving productivity by several orders of magnitude. Also managed the development and maintenance of the HDI Customer Satisfaction Index (CSI) SaaS product. Personally developed all SQL reporting solutions for CRM, CSI, CMS and related systems. In addition to serving on the HDI Management Team, served as ScrumMaster, primary QA and SQL DBA for the CRM, CSI, Web and SiteCore CMS databases.

101 West Riverwalk, Pueblo, Co 81003

Responsible for all IT operations. Developed a highly effective help desk and task management system. Personally provided top-level engineering support to local and remote staff.Pioneered the use of Cloud Computing, SQL Server and Thin-Client architecture in a live TV sports environment. Personally designed, coded and deployed a completely mobile HW/SW solution for real-time scoring with TV and Jumbo-Tron data interface provisions. Maintained complete history of scoring, statistics and standings for thousands of athletes over multiple series. Prepared complex reports for all aspects of sport management, ensuring full compliance with all event production requirements, rules and regulations. Supported Sponsorship, Public Relations and Marketing departments with all BI data and periodic reporting. Designed and implemented a fully integrated VOIP/Data Unified Network Communication System along with designing the IT infrastructure of PBR’s new World Headquarters. Designed and Implemented Disaster Recovery procedures and authored professional design and maintenance documentation for users and management. Designed and delivered training classes for users, managers and operators of all hardware and software products. Leveraged 3rd Party Providers to launch multiple Sports Fan Management web sites and tickets sales systems. Managed the development of PBR's Enterprise Web Content management system.

Colorado Springs, Colorado Area

Founder/Owner, IT Consulting, Systems Integration and Services Company. Provided consulting, hardware, software and managed services to SMB clients in the Front Range area of Colorado. Developed Line-of-Business and database applications. Held VAR Agreements with Intel, Microsoft and HP. Sole Proprietor with annual sales over $500,000.00. Started supporting Professional Bull Riders, Inc. as their sole IT provider in 1999.

Owner/Operator, Retail Computer Store. Managed Sales and Service teams providing retail computer equipment, software and service offerings from major manufacturers. Integrated vertical offerings for SMB’s. Developed POS software and back office solutions. Held VAR relationships with HP and Microsoft. Closed the retail locations at the end of 1991 to focus on business consulting and software development.

Co-Founder Data processing / Service Provider for Automotive Dealers. As PC’s were first becoming popular in the mid 80’s, I co-developed a software application and a business plan to serve the Automotive Sales Industry. Our software was one of the first known mail-merge products. We developed a highly successful sales support program for both individual salespeople and the Sales Managers of Auto Dealerships. The program was guaranteed to produce revenue in excess of cost and is still operating in many dealerships today. My Co-Founder and business partner purchased my half of the corporation in 1988.