Boyd Pope Email & Phone Number

Rio Rancho, Nm, Us

* Relocating Data Center from Boulder, Co to Albuquerque, NM, this included complete setup of new center facility infrastructure.* Develop policies, procedures and process flows for Data Center operations including mapping all equipment by location Center, row, rack, U location.* Developing life cycle, renewal and replacement plans.* Engineering location to ensure HVAC, and electrical meet needs.* Automation of Inventory process (forecasting, purchasing, and allocation)* Automation of build-out process.* Developed Capacity Management Team and built processes to support their funcitions

Our charter was to propose to the state an organization, software, hardware, infrastructure, staffing, business processes (architecture) to support the governors objective to have a statewide distance learning network to support all educators in the state. This was to be a turnkey operation. My role was to bring my expertise in technology support, i.e. servers, data centers, bandwidth, infrastructure, and review of software. The prototypes were hosted at my schools (CNM) site. See NMLN.net and ideal-nm.org. Although not officially disbanded we have accomplished all of our goals.

New Mexico, Santa Fe, Us

Managed a $500,000, 12 month contracting budget* Maintenance and support of ERP system (Banner)* Migrated ERP system from Sun Solaris system to HP Linux system.* Migrated ERP system from Oracle 9i to Oracle 10g.* Primary project lead for IT projects including activities as Business Analyst, Data Modeling, Procurement, SDLC, and Project Management.* Managed the migration of applications (8) to VMware (virtualization).* Managed the support of 3rd party applications and update from server2003 to server 2008.* Point of contact for Application problems from Departments.* Resolving issues/mentoring with staff.

Application Development and Support Manager * Managed Computer Center Operations, Developers, DBA's, Web Staff and Projects (using waterfall, agile or scrum depending on the project and criticality of the project).* Responsible for software and hardware purchases, maintenance, and support contracts.* Primary project lead for IT projects including activities as Business Analyst, Data Modeling, Procurement, SDLC, and Project Management.* Managed Vendor relationships and coordination on software.* Managed the Portal, CMS, SharePoint, and all other web activities (.net and Java) and migration to Virtualized servers.* Responsible for Software Upgrades, Disaster Recovery, and training of staff. * Managed the migration from Sun Solaris to Linux and creation of failover processes.* Had responsibility for High availability for critical systems.* Managed the migration of all access software to SQL server and upgrade to 2008.* Part of Management team for Domain name change and implementation of ITIL.* Managed integration of security system with Active Directory, Exchange, WEB, and ERP.

Us

* Managed all aspects of business operations, including administrative and financial oversight and identifying and securing business opportunities generating $100,000+ in annual revenues. * Designed and developed web pages for clients meeting specifications and requirements.* Assessed client process requirements and developed customized solutions to effectively meet operating needs.Key Accomplishments:* Developed and implemented an accounting and budgeting system subsequently adopted across five school districts supporting efforts to automate previously manual systems.* Designed and built a pro bono job seekers website for a Utah unemployment company allowing members to contribute company contact information, personnel resumes, and job links and information.* Built effective working relationships driving business development through referrals..

Oversaw and managed 27 information system personnel to support both internal and external clients at multiple call centers through custom software development.* Managed the data infrastructure overseeing server and mainframe systems, data repository allocation and forecasting, including Citrix, Win2000, NT4, Linux, and Tuxedo servers.* Served as the product manager of a SQL server order entry system, fulfillment center, and a web-based JAVA-Oracle credit card system that interfaced with multiple warehouses and shippers.* Responsible for meeting with new clients to determine needs and recommend solutions to meet those needs. Some included new hardware and/or interfaces with other equipment.* Served as a key member of the implementation and disaster recovery teams charged with leading strategic planning initiatives to support efficient and ongoing operations.* Led process improvement by creating and developing a three member QA department and defining procedures to support the software release process.

Math, Acctg, Bus. Mgmt, Comp. Sci.

Math, Accounting, Business Management, Computer Science