Carried out day-day-day duties accurately and efficiently.Proved successful working within tight deadlines and a fast-paced atmosphere.Maintained energy and enthusiasm in a fast-paced environment.Used critical thinking to break down problems, evaluate solutions and make decisions.Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.Exceeded goals through effective task prioritization and a great work ethic.Resolved problems… Show more Carried out day-day-day duties accurately and efficiently.Proved successful working within tight deadlines and a fast-paced atmosphere.Maintained energy and enthusiasm in a fast-paced environment.Used critical thinking to break down problems, evaluate solutions and make decisions.Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.Exceeded goals through effective task prioritization and a great work ethic.Resolved problems, improved operations, and provided exceptional service.Identified issues, analyzed information, and provide solutions to problems.Worked flexible hours; night, weekend, and holiday shifts. Show less

Reviewed and submitted almost 50 million evaluated records-oral and digital. Organized quality assurance training for business vendors and their staff across 15 African countries quarterly. Recruited and trained team members on quality assurance audits. Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines. Set, enforced, and optimized internal policies to maintain responsiveness to… Show more Reviewed and submitted almost 50 million evaluated records-oral and digital. Organized quality assurance training for business vendors and their staff across 15 African countries quarterly. Recruited and trained team members on quality assurance audits. Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines. Set, enforced, and optimized internal policies to maintain responsiveness to quality concerns. Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes. Oversaw daily operational performance of the auditing team using Salesforce (GRMS) Motivated and trained employees to maximize team productivity. Show less

Organized training to loan participants across West Africa on the loan application process and policies. Tracked analytics and wrote reports on call center performances in West Africa (Ghana, Togo, Benin, Nigeria, Ivory Coast, Liberia, Serra Leone). Trained new call specialists and fielded questions on loan policies and phone techniques. Supervised the center calls of various PEF Centers in West Africa: Nigeria, Ghana, Liberia, Ivory Coast, Togo, Benin Republic, and Sierra Leone… Show more Organized training to loan participants across West Africa on the loan application process and policies. Tracked analytics and wrote reports on call center performances in West Africa (Ghana, Togo, Benin, Nigeria, Ivory Coast, Liberia, Serra Leone). Trained new call specialists and fielded questions on loan policies and phone techniques. Supervised the center calls of various PEF Centers in West Africa: Nigeria, Ghana, Liberia, Ivory Coast, Togo, Benin Republic, and Sierra Leone. Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor. Used coordination and planning skills to achieve results according to schedule while keeping team members motivated and focused on tasks. Developed and maintained courteous and effective working relationships with applicants thus increased repayment rate.Conducted initial mentor interviews, counseled with loan mentors on their mentees' progress.Managed the social media pages of PEF-Facebook and Whatsapp Show less

plans, schedules, organizes and administer programs such seminars and workshops on career planning to Students seeking admission in the United States of America especially to any of the Brigham Young Universities.Selects positive, committed and effective people who represent a cross-section of young professionals in Ghana– Single/married, business/other, students/working, etc.Recruits committee members individually and asks them to join a group in the organization that can enhance… Show more plans, schedules, organizes and administer programs such seminars and workshops on career planning to Students seeking admission in the United States of America especially to any of the Brigham Young Universities.Selects positive, committed and effective people who represent a cross-section of young professionals in Ghana– Single/married, business/other, students/working, etc.Recruits committee members individually and asks them to join a group in the organization that can enhance people’s personal and professional livesInforms members that the organization operates on the principle of ”many hands make light work”Upon finding out about interests assigns each member to a committee for leadershipAssigns a leader in each committeeRecruits and advertises the need for help as existing committee members transition away from the YP organization Show less

Properly receive and disburse moneys.Keep an accurate record of all money received and disbursed.Deposit all moneys received in the account of the organization in an approved bank as soon as possible.Never deposit moneys received by the organization in a personal account.Issue a receipt for moneys received.Prepare a report for the regular meetings.Prepare an annual report which is audited before it is presented.Keep all receipts, bank… Show more Properly receive and disburse moneys.Keep an accurate record of all money received and disbursed.Deposit all moneys received in the account of the organization in an approved bank as soon as possible.Never deposit moneys received by the organization in a personal account.Issue a receipt for moneys received.Prepare a report for the regular meetings.Prepare an annual report which is audited before it is presented.Keep all receipts, bank statements, cancelled checks, etc., for the auditor.Collect dues. Show less

Making calls to encourage the Perpetual Education Fund (P.E.F.) participants to stay current and offer help and assistance to their various needs. Interviewing job seeking graduates for job. Work with the Self Reliance team to place over 100 people into employment, education and small business ventures. Put 30 PEF participants on Renewed Hope programme. Assist participants to renew their loan commitment including auto debit and direct payment issues. Actively participate in event planning and… Show more Making calls to encourage the Perpetual Education Fund (P.E.F.) participants to stay current and offer help and assistance to their various needs. Interviewing job seeking graduates for job. Work with the Self Reliance team to place over 100 people into employment, education and small business ventures. Put 30 PEF participants on Renewed Hope programme. Assist participants to renew their loan commitment including auto debit and direct payment issues. Actively participate in event planning and management. Assist and support the perpetual Education Fund center with the loan and CRM software issues. Prepare weekly and monthly report. Excellent record keeping led to proper monitoring and increased the number of call contact from 95 to 337 in a week. Effectively coordinated the activities at the PEF call center to the support center supervisor for immediate solutions to help the participants. Played a major role in planning and organizing a successful Open House for Accra West Self- Reliance Center. Conduct research on what schools and programs to include in the PEF Loan preferred school list so that so that students seeking to do those programs, can access the loan. Show less

Serve as a contact person for information about schooling in the BYUI Pathway program Help in organizing exams for potential BYUI Pathway students Organize orientation, seminars and workshops for matriculating Pathways students on schooling online. Help students enroll in online classes Providing a platform for Online Degree students in Ghana to network and interact with other online students. Plans and organizes a schedule of events for online students in Ghana to participate, attend and lead… Show more Serve as a contact person for information about schooling in the BYUI Pathway program Help in organizing exams for potential BYUI Pathway students Organize orientation, seminars and workshops for matriculating Pathways students on schooling online. Help students enroll in online classes Providing a platform for Online Degree students in Ghana to network and interact with other online students. Plans and organizes a schedule of events for online students in Ghana to participate, attend and lead based on four areas of interest and development: academic, professional, spiritual and social. Coordinating efforts with Brigham Young University-Idaho alumni for mentoring and leadership and coaching. Head the Online Student Council in facilitating local activities, connecting the councils with local professionals and experts to help provide content and expertise for the local events. Show less

Teaching people how to prepare resume and fill out application letter for. Job. Also helping participants prepare business plans. Also giving one on one couching to persons seeking to pursue a career in any higher institution of learning.

Teaching kids and adults to play piano/organ in their various homes or other designated areas.

Managed office duties as well as created cordial relationship between the top management and lower management. I also carried out other office tasks that were assigned to me.

I thought Old Testament, Book of Mormon, Doctrine and Covenants, Scripture study, Teachings of leaving prophets and so forth to young adults both married and singles.

Recording of minutes as well as taking shorthand dictations from my boss. Serving as supervisor to junior staff.Doing registration for new voters.Recording and keeping files as well as other office jobs