Boy Hendriks

Boy Hendriks Email and Phone Number

Manager Innovatie and Business Development Openbaar Vervoer @ Transdev Nederland
Arnhem-Nijmegen Metropolitan Area, GE, NL
Boy Hendriks's Location
Arnhem-Nijmegen Region, Netherlands
Boy Hendriks's Contact Details

Boy Hendriks work email

Boy Hendriks personal email

About Boy Hendriks

As a Manager Innovation & Business Development, I create new services and (digital) tools to improve the experience of our customers. I sincerely believe that a good and attractive public transport can have a positive impact on society and more people should make use of it! My contribution to make this happen, is developing new services that take away possible boundaries for our (potential) customers and/or make the customer experience with public transport more interesting and attractive.I get personal excited about working with my team and colleagues to accomplish new tasks and goals. I think outside internal boundaries, look for new concepts and solutions in other branches, to create the best optimal outcome for the organisation and our clients. Therefor making use of the talent within my team or available in the organization. I am solution-focused, ground breaking, decisive, ambitious and a go-getter. Skills: Innovation- Business Development - Customer Experience – Agile/Scrum methodologies – Travel Information (applications) – Business transformation - Marketing strategy - Online Marketing – Business Improvement.Contact me at:✉ boy_hendriks@hotmail.com@boyhendriks

Boy Hendriks's Current Company Details
Transdev Nederland

Transdev Nederland

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Manager Innovatie and Business Development Openbaar Vervoer
Arnhem-Nijmegen Metropolitan Area, GE, NL
Website:
transdev.nl
Employees:
451
Boy Hendriks Work Experience Details
  • Transdev Nederland
    Manager Innovatie And Business Development Openbaar Vervoer
    Transdev Nederland
    Arnhem-Nijmegen Metropolitan Area, Ge, Nl
  • Transdev Nederland
    Manager Innovatie & Business Development Openbaar Vervoer
    Transdev Nederland Jan 2024 - Present
    Als Manager Innovatie & Business Development verantwoordelijk voor het initiëren, stimuleren en ondersteunen van de transformatie van Transdev NL naar een effectief, efficiënt en wendbaar mobiliteitsbedrijf, met als primaire scope de productline Openbaar Vervoer. Via het realiseren van schaalbare innovatieve oplossingen en toepassingen met een focus op de grootste uitdagingen van Transdev NL. Met als belangrijkste kerntaken:- Centraliseren en professionaliseren van het proces rondom Business Development & Innovatie;- Ontwikkelen, beheren en aansturen van een centraal Business Development & Innovatie Porfolio ter ondersteuning van de strategie van Transdev NL;- Versnellen van vroegtijdige Go-No GO beslissingen rondom nieuwe business development en innovatie initiatieven (Proof of Concept/ Proof of Value). Deze gevalideerde inzichten gebruiken voor toekomstig beleid;- Nieuw voorportaal (veilige speeltuin) te ontwikkelen waarin de mogelijkheid gecreëerd wordt voor Transdev Nl om nieuwe technologieën, ideeën of businessmodellen te testen/valideren;- Faciliteren als kennispartner als het gaat om technologische, markt of branche gerelateerde ontwikkelingen, door als centraal aanspreekpunt te fungeren voor interne/externe stakeholders.
  • Transdev Nederland
    Manager Innnovatie & Business Development Commercie Ov
    Transdev Nederland Apr 2021 - Feb 2024
    Hilversum, North Holland, Netherlands
    Als Manager Innovatie & Business Development verantwoordelijk voor een zo optimaal mogelijke validatie, prioritering en ontwikkeling van nieuwe business development initiatieven (EPICS) met een focus op een zo hoog mogelijke klantwaarde. Faciliteert een objectieve besluitvorming binnen de business development & innovatie funnel die leidt tot een transparante en eensgezinde digitale ontwikkel roadmap. Aansluitend bij de commerciële strategie van Transdev Nederland.Focusgebieden: Beheer Business Development & Innovatie Funnel:• Definiëren van het proces voor de Business Development & Innovatie Funnel;• Organisatie en coördinatie van Quarterly Business Review (QBR): kwartaal overleg waarin uiteindelijke business besluit wordt genomen over te starten EPICS:• Gatekeeper rol voor Go-No Go EPICS in QBR;• Afstemming en stakeholdermanagement met Regiodirecteuren en overige business belanghebbende;• Faciliteren en organiseren van resources (FTE en budget) en overige benodigde business collega’s;• Verantwoordelijk voor positieve adoptie en waarborgen van beheer opgeleverde EPICS (nieuwe functionaliteiten – services – tools – processen);• Monitoren en rapporteren op voortgang van huidige/lopende initiatieven aan Executive Team Productline Openbaar Vervoer. Strategie, concept & (new) Business Development• Identificeren van business- en concept development kansen;• Mede eigenaar/ projectleider voor de aansturing en operationele uitvoering van nieuwe business kansen inclusief de ontwikkeling van mimimal valuable products en de overdracht aan de beheerorganisatie;• Op basis van externe marktontwikkelingen of interne organisatie behoeftes, definiëren van strategie, concept of propositie ontwikkeling als input voor schaalbare en commercieel winstgevende producten en diensten;• Ontwikkeling van new business initiatieven en partnerships;• Samenwerking met innovatieplatforms
  • Transdev Nederland
    Manager Digital Strategy & Customer Experience
    Transdev Nederland Apr 2019 - Mar 2021
    Hilversum
    As a Manager Digital Strategy & Customer Experience I am, together with my Team, responsible for creating an optimal, unique and unified digital customer experience. Formulating and evangelizing the vision and strategy for digital marketing and customer experience. Therefor creating a digital culture and mind-set within the internal organisation and organize the needed people, tools & processes. Main activities: Formulating and evangelizing a future proof vision and strategy for digital marketing & customer experience Facilitating cross-functional teams in acquiring business targets based on agile/ scrum methodologies Creating a uniform customer experience for Connexxion, via all digital touch points/ customer facing contact points in the customer journey.  Initiating cost efficient, data driven and more efficient online marketing tools for improving the Return on Investment of the national marketing budget Accelerating the digital expertise and knowledge as though leader for digital innovations and corresponding way of working Acting as a change agent in the digital transformation process Product Owner for the domain of Travel Information
  • Intelligent Transport
    Advisory Board Member
    Intelligent Transport Jul 2023 - Present
    Sharing knowledge, expertise and advise on public transport and/or Mobility topics with liked minded professionals, to create, collaborate and innovate in shaping the future of sustainable mobility, as well as the importance of enhancing the passenger experience to drive transformative change within the transport industry.
  • Connexxion (Transdev)
    Manager Business Development Ov
    Connexxion (Transdev) Jul 2016 - Apr 2019
    Hilversum
    Teammamanager “Business Development, Performance & Support”. Coordination and organisation off business development and concept development within the product line Public Transport form Transdev NL.Within the role of Teammanager “Business Development, Performance & Support” responsible for: • Development of concepts, initiating off new policy and propositions within Commercial PT; • Central coordination on regional questions to make optimal use of marketing & sales initiatives• Chairman Commercial Meetings within Commercial PT;• Responsible for strategy development on subjects within the Customer Journey Interface and the translation into annual (commercial) plans;• Coordinate, facilitate and support off cross-functional teams, to improve business- and concept development• Facilitate regional wishes from (Regional Managers – Commercial Managers – Accountmanagers and Marketeers) and needs from client/passengers into possible concrete solutions and business concepts.
  • Connexxion
    Salesmanager
    Connexxion Jan 2015 - Jul 2016
    Hilversum
    In the role of Salesmanager responsible for facilitating and supporting the commercial team within Connexxion. Main activities:• Subsidy• Contract management• E-commerce & Online Marketing
  • Veolia Transport Nederland
    Marketing Manager
    Veolia Transport Nederland Jan 2013 - Dec 2014
    Breda Area, Netherlands
    As a Marketing Manager responsible for the development of corporate marketing projects, including:• Development and release of loyaltyprogram Buzz&Credits• The development and release of the Veolia App (iPhone - Android)• Corporate Marketing Strategy Veolia 2013• Webshop Veolia Transport Nederland• Managing Social Media accounts Veolia Transport – Goed bezig BUS• Member Marketing & Development Team Veolia TransportMember Marketing Team “Goed bezig BUS”* Projectleader for the development of the Brabant OV App* Projectleader for the campaign Mis Niks!
  • Veolia Transport Nederland
    (Social Media) Marketeer
    Veolia Transport Nederland Jan 2012 - Jan 2013
    Breda
    Projectleader development Travel Information App Veolia Transport for iPhone & AndroidResponsible for the strategy, policy and implementation of social media within Veolia Transport Netherlands.Member of corporate marketing team Veolia Transport (Project Leader corporate marketing campaigns/ projects).. Marketeer for the concession of Brabant (Goed bezig BUS)
  • Veolia Transport Nederland
    Marketing Medewerker
    Veolia Transport Nederland Dec 2010 - Dec 2011
    Breda Area, Netherlands
    Marketing employee for the concession Haaglanden and BrabantReponsible for the marketing (policy - strategy) of the Fast Ferries for the year 2011.
  • Hanos Internationale Horecagroothandel
    Medewerker Wijn & Gedistileerd
    Hanos Internationale Horecagroothandel Aug 2010 - Nov 2010
  • Alewijnse
    Internship/ Graduation
    Alewijnse Jan 2007 - Jul 2007
    Analyzing and implemantation of Strategic Marketing Plan. Analysis of Stork (Premium client Alewijnse Panelenbouw)
  • Novio Nv
    Internship
    Novio Nv Jul 2005 - Mar 2006
    Analyzing and optimizing the proces for sales of advertisingspace on buses Novio NV. Starting up BackOffice.

Boy Hendriks Skills

Marketing Communications Social Media Marketing Strategy Marketing Strategy Marketing Management Start Ups Corporate Communications Sales Market Research Analysis Business Strategy Change Management Account Management Social Media Marketing English Dutch Coaching

Boy Hendriks Education Details

Frequently Asked Questions about Boy Hendriks

What company does Boy Hendriks work for?

Boy Hendriks works for Transdev Nederland

What is Boy Hendriks's role at the current company?

Boy Hendriks's current role is Manager Innovatie and Business Development Openbaar Vervoer.

What is Boy Hendriks's email address?

Boy Hendriks's email address is bo****@****ail.com

What schools did Boy Hendriks attend?

Boy Hendriks attended Tilburg University, Han University Of Applied Sciences, Canisius College Berg En Dalseweg, Mavo Aan Canisius College Te Beek.

What skills is Boy Hendriks known for?

Boy Hendriks has skills like Marketing Communications, Social Media, Marketing Strategy, Marketing, Strategy, Marketing Management, Start Ups, Corporate Communications, Sales, Market Research, Analysis, Business Strategy.

Who are Boy Hendriks's colleagues?

Boy Hendriks's colleagues are Janneke Vorstenbosch, Danny Bruntink, Renate Arisz-Versteeg, Yakup Ozcelebi, Hans Karssen, Paul Engelbert, Yarnill Bakker.

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