Bozkurt Çitergi Email & Phone Number

As a skilled communicator and problem-solver with 7 years of experience ensuring outstanding customer service within high-volume call centers, I possess a wide range of knowledge and expertise that will allow me to contribute toward the success. My background includes successfully enhancing customer response strategies, implementing new quality processes, and managing overall customer service functionality in order to maximize loyalty, productivity, and growth. To be able to achieve these goals, I have used several data analysis techniques including descriptive analysis and root cause analysis. Through my experience, I have become adept in overseeing a wide variety of customer-facing responsibilities while demonstrating a steadfast commitment to maximizing customer service and satisfaction.

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  Anadolu University

  Faculty Of Economy, Public Administration